Highly motivated and results-driven sales, operation, purchasing and inventory professional with a solid background in commerce and supply chain management. Demonstrated success in building and maintaining strong customer relationships, driving sales growth, and exceeding targets in fast-paced environments. Skilled in effectively communicating product benefits, negotiating agreements, and providing exceptional customer service. Proficient in inventory management, purchasing, and invoice processing, ensuring seamless operations and optimal stock levels. A collaborative team player with excellent analytical abilities and a proven track record of contributing to the success and profitability of businesses.
Responded to counter customer, phone calls, emails, and online inquiries from customers regarding products, pricing, and availability.
Educated customers about the features, specifications, and benefits of The Wajax products and services.
Prepared accurate and competitive price quotes and proposals based on customer requirements and company pricing guidelines.
Received and processed customer orders accurately and efficiently, ensuring timely delivery and fulfillment.
Identified opportunities to recommend additional products or services that complemented the customer's purchase and met their needs.
Collaborated with outside sales representatives to provide sales support, follow up on leads, and coordinate customer visits or meetings.
Worked towards and exceeded sales goals and targets set by management, contributing to the overall growth and success of the business.
Processed invoices and maintained accurate records of transactions.
Purchased inventory and supplies as needed to maintain stock levels and meet customer demand.
Sold products and services using persuasive arguments to prospective customers.
Conducted cost-benefit analyses of existing and potential customers.
Maintained positive business relationships to ensure future sales.
Demonstrated product or service features and benefits to potential customers to persuade them to make a purchase.
Discussed terms and conditions with customers, including pricing, delivery, and payment terms, to reach a mutually beneficial agreement.
Assisted customers with inquiries, addressed concerns, and resolved issues to ensure a positive buying experience and foster long-term relationships.