Summary
Overview
Work History
Education
Skills
Technologies
Certification
Accomplishments
Timeline
Generic

Rushi Patel

Montreal,Quebec

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. With 2.5 years of experience in Software development area consider myself Hardworking and passionate job seeker.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Subway
04.2023 - Current
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Ordered new supplies and food to maintain service levels.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Warehouse Team Member

Les Fermes - Lufa Farms
04.2021 - 03.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Used forklifts and pallet jacks to relocate products.

Technical Support Representative

Pragma
08.2022 - 12.2022
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Translated complex technical issues into digestible language for non-technical users.
  • Monitored systems in operation and quickly troubleshot errors.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created user accounts and assigned permissions.

Software Developer

Rexon Technologies
08.2018 - 11.2020
  • Discussed issues with team members to provide resolution and apply best practices.
  • Updated old code bases to modern development standards, improving functionality.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Designed reusable and reliable code for use within distributed cloud environments.
  • Translated customer requirements into written use cases.
  • Designed customized solutions for proposals to potential customers.
  • Integrated constructive programs into cohesive product.
  • Built databases and table structures for web applications.
  • Tested and deployed scalable and highly available software products.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.

Education

St.Michel College
Montreal, QC
04.2023

Information Technology

Silver Oak Institute of Technology
India
05.2019

Skills

  • SDLC Processes
  • Debugging and Troubleshooting
  • Database Management Software
  • Performance and Scalability Optimization
  • Software Quality Assurance
  • Program Testing Software
  • Hardware and Software Installation
  • Code Debugging
  • Configuring Devices
  • Customer Service Expertise

Technologies

Programming Languages: C, C++, ASP .Net, C#, Android, PHP(Basics).

Frameworks: Entity Framework.

Web Languages: HTML, CSS, Javascript.

Database: MySQL, SQL, PHP MyAdmin.

Methodologies: SDLC, Agile Model.

Software: Visual Studio, Visual Studio Code, Android Studio, SSMS.


Certification

  • SQLDatabase Query Performance, Udemy - 1 Month
  • Certified Software Tester, Udemy course - 2 Months

Accomplishments

  • Collaborated with team of 3 in the development of Hand To Charity project in College Last year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 2nd prize by completing CodeingNinja Task with accuracy and efficiency in college techfest.

Timeline

Food Service Supervisor

Subway
04.2023 - Current

Technical Support Representative

Pragma
08.2022 - 12.2022

Warehouse Team Member

Les Fermes - Lufa Farms
04.2021 - 03.2023

Software Developer

Rexon Technologies
08.2018 - 11.2020

St.Michel College

Information Technology

Silver Oak Institute of Technology

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Rushi Patel