Experienced food service supervisor dedicated to providing an exceptional dining experience. Committed to setting high expectations and elevating service standards. Driven by a winning attitude and a strong desire to exceed customer expectations. With a keen focus on expanding the customer base, consistently delivers careful oversight and implements innovative promotional methods.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons, Addurobi Investments Inc.
07.2021 - Current
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Created and adjusted department schedules and individual shift assignments.
Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
Purchased food and supplies according to department needs.
Collaborated with server trainees to promptly resolve potential customer concerns.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Delivered food prep training so that employees could effectively feed staff personnel.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Performed frequent checks to maintain consistently high quality of food preparation and service.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Coordinated maintenance and repair of food service equipment.
Education
Strategic Marketing Communications - Marketing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2021
Bachelors of Commerce
University of Delhi
New Delhi, India
06.2019
Skills
Employee Development
Buffet Setup and Takedown
Quality Assurance Policies
Schedule Coordination
Quality Assurance Understanding
Customer Service
Team Development
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Education and Training
other,other
Certification
Canadian Securities Course
Passed Level1
Timeline
Food Service Supervisor
Tim Hortons, Addurobi Investments Inc.
07.2021 - Current
Strategic Marketing Communications - Marketing
Conestoga College Institute of Technology And Advanced Learning