Rushda Rubaia

• Skilled at working independently and collaboratively in a team environment.
• Eliminated outdated or unnecessary materials by destroying materials or transferring materials to inactive storage.
• Read and analyzed incoming materials to verify accuracy and properly sort and code materials.
• Sorted documents and papers alphabetically and according to content, dates and significance.
• Performed periodic inspections of materials and files and organized correct placement, legibility and proper condition.
• Operated scanners to convert forms, receipts and reports into electronic format.
• Modified and improved filing systems and implemented new filing systems, improving efficiency 43%
• Managed sensitive or confidential files with attention to data security and storage policies.

• Worked as a TA for several instructors in Business and Arts Faculty.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Supported classroom activities, tutoring, and reviewing work.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Mentored and tutored individual students needing additional help.
• Copied, organized and distributed classroom assignments or other paperwork.
• Taught courses under guidance of senior instructors.

• Tutored diverse groups of students between the age of 5 to 13 to strengthen subject comprehension, boost confidence and build important learning skills.
• Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
• Met with parents to discuss student progress and address concerns.
• Leveraged technology and visual aids to engage students and enhance learning.
• Conducted tutoring sessions at homes and public spaces.
• Assessed student learning needs and provided relevant instruction to close knowledge gaps.

• Utilized positive communication to encourage team and promote integrity and respect.
• Taught players how to run specific game plays in order to build cohesive, structured team.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Offered constructive feedback to clients to help reach goals.
• Developed relationships with clients to provide ongoing support and encouragement.

• Spearheaded strategies that contributed to a remarkable 30% increase in overall sales.
• Managed all e-commerce operations seamlessly through LightSpeed POS, ensuring a smooth online shopping experience for customers.
• Cultivated relationships with existing customers, leading to word-of-mouth referrals and increased store traffic from friends and family.
• Demonstrated expertise in merchandise display, enhancing the visual appeal of the store and optimizing product visibility.
• Efficiently managed logistics, ensuring timely and accurate inventory management for optimal stock levels.
• Utilized social media platforms to supervise and enhance the store's online presence, resulting in increased likes, views, and overall brand awareness.

• Collected room deposits, fees, and payments.
• Greeted guests upon arrival and offered assistance.
• Assisted guests with check-ins, account inquiries and any additional services needed.
• Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
• Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
• Conducted lift operation and ensured safety of all tourists

• An employment opportunity called Cegep de Thetford led by the Council of Ministers of Education, Canada to work 30 hours per week: 25 hours of working directly with students, and 5 hours of preparation time.
• Shared my culture and the unique linguistic features of my home region through art, music, stories, local expressions, and humorous contents.
• Researched and presented new learning tools and methods for classroom application.
• My tasks included but was not limited to:
  -Encouraging students to participate in oral communication activities.
  -Preparing classroom activities that focus on learning English language through different cultures.
  -Leading small groups of 2 to 10 students per session.
  -Educating students to appreciate and explore my culture and theirs in a respectful and creative way through different English communication methods.
  -Organizing, conducting and participating in evening and weekend cultural activities.
  - Attending official meetings with a view to ameliorating institutional and departmental growth.
  - Answering phone calls during office hours.
• Achievements: Students were incredibly satisfied with my teaching skills. They are till to date in contact. I feel extremely happy to support a special needs youth with his linguistic skills.

Ran weekly workshops in order to introduce the modern technology and the daily usage of electronics to the senior citizens of Thetford Mines. The tasks included:

• Supervised a group of 10-15 senior citizens in each workshop.
• Lead a team of 5-6 student volunteers of AS Johnson High School.
• Prepared and conducted Power Point Presentation slides.
• Fixing hardware/software related problems.
• Communicated with students to discuss progress and need for tutoring and extra assistance.
• Used lectures, demonstrations and discussions to instruct students individually and in small groups.
• Maintained orderly classroom stocked with appropriate supplies.
• Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
• Developed and managed student activities and assessments to track student progress.

• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained clean sales floor and straightened and faced merchandise.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Achievements: Was awarded Best Sales Associate of the month 4 times for achieving highest sales goals.

• Worked at A&W and Tim Horton's as a part time Cashier
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.