Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rushang patel

Calgary,AB

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at Enterprise Rent-A-Car through exceptional service and empathy. Skilled in GPS navigation and time management, consistently delivering goods on schedule with Skip The Dishes. Demonstrates strong problem-solving abilities and a positive attitude, fostering teamwork and collaboration.

Overview

5
5
years of professional experience

Work History

Driver

Skip The Dishes
10.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

CSR

Enterprise Rent-A-Car
05.2022 - 08.2024
    • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
    • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
    • Answered customer telephone calls promptly to avoid on-hold wait times.
    • Answered constant flow of customer calls with minimal wait times.
    • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
    • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

CSR

Moneymart
09.2019 - 04.2022
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Bow Valley College
Calgary, None
04.2018

Bachelor of Commerce -

Gujarat University
India
04.2012

Skills

  • Time Management
  • Customer Service
  • Safe Driving
  • GPS Navigation
  • Deadline-oriented
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Positive Attitude
  • Teamwork and Collaboration
  • Package handling

Languages

English
Native or Bilingual

Timeline

CSR

Enterprise Rent-A-Car
05.2022 - 08.2024

Driver

Skip The Dishes
10.2019 - Current

CSR

Moneymart
09.2019 - 04.2022

High School Diploma -

Bow Valley College

Bachelor of Commerce -

Gujarat University
Rushang patel