Ruselyn Renderos
Los Angeles
Summary
Dynamic and results-driven professional with extensive experience at Jersey Mike's, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and driving sales growth through strategic initiatives. Skilled in inventory management and fostering collaboration, ensuring a high-quality customer experience while maintaining a safe and organized environment.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Jersey Mikes
- Provided exceptional customer service by taking accurate orders and addressing customer inquiries.
- Prepared food items following Jersey Mike's quality standards and procedures to ensure consistency.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
- Collaborated with team members to ensure efficient operation during peak hours, enhancing workflow.
- Trained new crew members on proper food preparation techniques and customer service expectations.
Assistant Manager
Jersey Mike's Subs
- Assisted in training new team members on operational procedures and customer service standards.
- Managed daily inventory levels, ensuring product availability and quality control.
- Implemented efficient scheduling practices to optimize staff productivity during peak hours.
- Facilitated communication between management and staff to enhance team collaboration and morale.
- Developed promotional strategies that increased customer engagement and repeat business within the community.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
General Manager
Jersey Mikes
- Led daily operations to ensure high-quality service and customer satisfaction.
- Developed and implemented training programs for new staff, enhancing team performance.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Collaborated with marketing team to launch promotional campaigns, driving increased foot traffic.
- Executed strategic initiatives to enhance brand reputation within the local community.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
Subway
06.2025 - 12.2025
- Monitored compliance with health and safety regulations, ensuring a safe working environment.
- Streamlined operational workflows, reducing waste and improving overall efficiency.
- Mentored assistant managers, fostering leadership skills and promoting professional growth.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
Education
High School Diploma -
San Pedro High School
San Pedro, CA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Customer engagement
Timeline
General Manager
Subway
06.2025 - 12.2025
Crew Member
Jersey Mikes
Assistant Manager
Jersey Mike's Subs
General Manager
Jersey Mikes
High School Diploma -
San Pedro High School