Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUSCEL ADRIANO

Carleton Place,Canada

Summary

A highly motivated Food and Beverage professional with years of practical experience and dedicated work ethic. Dedicated to self-development to provide expectation-exceeding service

Overview

13
13
years of professional experience

Work History

Kitchen Helper

Thruway Restaurant
05.2024 - Current
  • Replenished serving stations with necessary items like plates, bowls, and silverware during meal service
  • Operated industrial dishwasher machines safely and efficiently according to guidelines
  • Cleaned kitchen appliances, counters, and floors to ensure sanitary environment
  • Disposed trash and cleaned trash cans
  • Maintained clean kitchen stations and storage areas

Crew Member

M H Alshaya Co. LLC
04.2023 - 04.2024
  • Worked at Shake Shack
  • Prepared hot, fresh food to meet brand standards
  • Operated kitchen equipment in line with safety standards
  • Prepared foods to menu standards, safety policies and company procedures
  • Demonstrated proficiency in various kitchen tasks such as grilling, frying, assembling burgers.
  • Collaborated with fellow crew members to ensure efficient operations during peak hours
  • Worked closely with managers and fellow crew members to prepare orders

Call Center Representative

RMS Collect Phils. Inc
01.2022 - 07.2022
  • Worked as a Chat/Customer Support of Walmart.com
  • Process of refund and replacements of the products that was purchased online
  • Provided exceptional call centre experiences through first-class communication and professional customer care
  • Produced and accurately followed communication scripts to efficiently resolve customer queries
  • Reduced customer wait times through efficient call/chat handling and complaint resolution


Crew Member

Rise LLC
03.2018 - 03.2021
  • Worked at Five Guys Burgers and Fries
  • Assigned in different stations of the restaurant depends on business needs but mainly working in the Grill Station of the Kitchen
  • Prepared cooking supplies, ingredients, and workstation during opening and closing procedures to maximize efficiency
  • Maintained clean, sanitized, and well-organized food preparation zones
  • Prepared and cooked food orders for customers
  • Performed opening and closing procedures of the restaurant
  • Delivered fast, accurate service for positive customer experience

Service Crew Member

BinHendi Enterprises LLC
01.2016 - 01.2018
  • Worked within variety of kitchen stations, including food prep, cooking and dishwashing
  • Maintained excellent team relationships by going the extra mile to assist colleagues needs and requests
  • Processed high volume of customer orders daily using Point Of Sale (POS) software
  • Ordering of Food and Non Food Supplies of the restaurant
  • Was able to work in other Brands of the Company and worked in a Bar Station of the restaurants, preparing cold and hot beverages

Team Member

Miraqe Gulf General Trading LLC
11.2013 - 11.2015
  • Worked at Tim Hortons
  • Processed high volume of customer orders daily using POS Software
  • Kept customer and food preparation areas clean and well-organized to maintain appearance and quality standards
  • Managed complaints with calm, clear communication and problem-solving
  • Ordering of Food and Non Food supplies and doing inventory with the Store Manager
  • Trained newly hired staff and proper knowledge was given based on the brand standard

Store Supervisor

Gastroboy Inc.
02.2013 - 08.2013
  • Overall supervision of the Restaurant
  • Preparation and submission of weekly liquidation report
  • Prepares Profit and loss report of the restaurant
  • Management of day-to-day restaurant issues
  • Kitchen Works: Substitute as kitchen staff
  • Reporting directly to the higher management

Kitchen Helper

Pancake House Inc.
06.2011 - 02.2013
  • Visits store for product quality checking
  • Submitting reports to the office of the COO
  • Submits weekly liquidation budget prepared by R&D Dept
  • In-charge of cleanliness of the R&D Kitchen
  • Preparation of the ingredients and kitchen tools to be use in developing new product
  • Operated various equipment such as microwaves, ovens and hobs to cook food according to recipes
  • Maintained cleanliness and organization of kitchen stations and storage areas

Education

Bachelor of Science - Marine Transportation

PMI Colleges
Manila, Philippines
05.2010

Skills

  • Food Preparation
  • Food Handling
  • Safe Food Handling
  • Customer Service
  • Beverage Preparation
  • Point of Sale System

Languages

English

Timeline

Kitchen Helper

Thruway Restaurant
05.2024 - Current

Crew Member

M H Alshaya Co. LLC
04.2023 - 04.2024

Call Center Representative

RMS Collect Phils. Inc
01.2022 - 07.2022

Crew Member

Rise LLC
03.2018 - 03.2021

Service Crew Member

BinHendi Enterprises LLC
01.2016 - 01.2018

Team Member

Miraqe Gulf General Trading LLC
11.2013 - 11.2015

Store Supervisor

Gastroboy Inc.
02.2013 - 08.2013

Kitchen Helper

Pancake House Inc.
06.2011 - 02.2013

Bachelor of Science - Marine Transportation

PMI Colleges

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RUSCEL ADRIANO