RUQIYA NISHATH
Barrie,ON
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination . Focused on providing exceptional customer service and maintaining food safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food service Supervisor Assistant
Grove Park Home
- Use Point-Click Care to gather, review, and update residents' care plans, MDSs, unit meetings, and care conferences to guarantee the accuracy and completeness of resident data.
- Participate in care conferences and communicate with the families of the residents to inform them about nutritional intervention and care.
- Keep track of new residents' diet orders and update them in Synergy and Point-Click Care.
- After in-person conversations, take care of any unique dietary needs and make admission nutrition notes.
- Updating the required adjustments that the dietitian has recommended.
- Coordinating with the dietary division, ordering, and inventory control.
- Updating the meal suite with the relevant information for special day menus.
Food service worker
Grove Park Home
06.2023 - Current
- Observing the standards for food and equipment safety
- Inventory management
- Monitor patient menu choices to make sure they adhere to the recommended diet plan, are adequate in terms of nutrition, and are appropriate for the patient's age, conditions, and preferences.
- Updates, monitors, and keeps track of all relevant information, including new patient admissions, discharges, transfers, changes to diet orders, food allergies, preferences, and requests for specific foods.
- Cleaning, sanitizing, and preparing dining areas.
Food service supervisor and cook
Pita land
01.2023 - Current
- In charge of scheduling and managing the team
- Always offered warm warmth and amiable guest service
- Throughout hectic, high-volume operations upheld strict standards of customer service
- Synchronized scheduling and cross-trained staff to guarantee flawless service
- Confirmed that all quality and quantity requirements for the prepared food were met
- Accurately and promptly completed all duties assigned to the role
- Obeyed all labor, monetary, security, and inventory regulations and procedures to comply with them
- Observed proper hygiene and cleaning protocols.
Customer Service Associate
Amazon, India
08.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Resolved concerns with products or services to help with retention and drive sales
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Responded to customer requests for products, services, and company information.
Nutritionist
Owaisi group of hospitals
10.2020 - 01.2021
- Assisted with special events or programs
- Maintained clean, neat, and operational facilities to serve program needs
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements
- Planned and delivered numerous activities and special events for programs and services
- Used strong interpersonal communication skills to convey information to others.
Education
Graduate Certificate in Food and Nutrition Management -
Georgian College of Applied Arts and Technology
Barrie, ONPG Diploma in nutrition and Dietetics -
Osmania University
Hyderabad, IndiaSkills
- Customer Support: Experienced in providing high quality customer service and support
- Communication skills: Fluent in English and Hindi
- Organizational skills: Excellent planning skills and multitasking
- Teamwork: Excellent team player with focus on team building, collaborations, and customer relations
- Additional skills: leadership, Punctuality, Positive attitude, and quick learner
Languages
English
Native or Bilingual
Certification
- Food Handler's Certificate
- WHMIS
- CSNM
Timeline
Food service worker
Grove Park Home
06.2023 - Current
Food service supervisor and cook
Pita land
01.2023 - Current
Customer Service Associate
Amazon, India
08.2022 - 11.2022
Nutritionist
Owaisi group of hospitals
10.2020 - 01.2021
Graduate Certificate in Food and Nutrition Management -
Georgian College of Applied Arts and Technology
PG Diploma in nutrition and Dietetics -
Osmania University
Food service Supervisor Assistant
Grove Park Home
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