Dynamic professional with a proven track record at ALPA STAIRS AND RAILING INC, excelling in inventory management and customer service. Recognized for enhancing team performance through innovative problem-solving and cross-functional collaboration, consistently achieving high customer satisfaction and ensuring quality control in shipping logistics.
Overview
9
9
years of professional experience
Work History
SHIPPING & QUALITY CONTROL
ALPA STAIRS AND RAILING INC
Mississauga, Ontario
07.2016 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Recognized by management for providing exceptional customer service.
Managed inventory and supplies to ensure materials were available when needed.
Education
Master of Science - Computer And Information Sciences
KANYA MAHAVIDYALAYA
JALANDHAR, PUNJAB, INDIA
05-2004
Skills
Inventory management
Quality control
Customer service
Shipping logistics
Problem solving
Cross-functional collaboration
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
SHIPPING & QUALITY CONTROL
ALPA STAIRS AND RAILING INC
07.2016 - Current
Master of Science - Computer And Information Sciences