Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rupinderjit Kaur

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Subway
06.2021 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Trained new employees on proper protocols and customer service standards.

Customer Service Representative

Subway
10.2019 - 06.2021
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

MBA - General Management

New York Institute Of Technology
Vancouver, BC
05.2021

Bachelor of Education - Education

Lord Krishna College Of Education
Sultanpur Lodhi, India
08.2018

Bachelor of Science - Non Medical

Khalsa College
Amritsar, India
08.2016

Skills

  • Stock Management
  • Business Administration
  • Marketing
  • Workforce Management
  • Customer Service
  • MS Office

Certification

  • Bloomberg certificate

Timeline

Manager

Subway
06.2021 - Current

Customer Service Representative

Subway
10.2019 - 06.2021

MBA - General Management

New York Institute Of Technology

Bachelor of Education - Education

Lord Krishna College Of Education

Bachelor of Science - Non Medical

Khalsa College

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Rupinderjit Kaur