Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RUPINDER SINGH

Edmonton,AB

Summary

Dynamic Managing Director at AKAAL SAHAI TRANSPORT LTD, recognized for driving operational efficiency and fostering client relationships. Spearheaded strategic initiatives that resulted in significant revenue growth and enhanced team engagement. Expert in effective negotiation and training development, cultivating a high-performance culture that improved retention and operational quality.

Experienced with strategic planning, business development, and operational management. Utilizes strategic insights to align company goals with market opportunities. Track record of effective leadership in cross-functional team environments.

Overview

12
12
years of professional experience

Work History

Managing Director

AKAAL SAHAI TRANSPORT LTD
03.2015 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Optimized resource allocation for improved efficiency and profitability across all departments.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
  • Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
  • Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
  • Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
  • Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
  • Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
  • Promoted a culture of continuous learning by investing in employee development programs and resources.
  • Expanded market presence through successful negotiation of key partnerships and acquisitions.
  • Achieved substantial cost reductions by renegotiating supplier contracts and optimizing supply chain logistics.
  • Facilitated entry into new international markets, conducting thorough market research and establishing local partnerships.
  • Optimized operational efficiencies, streamlining processes through introduction of cutting-edge technology.
  • Increased employee retention rates by creating positive work environment and offering competitive benefits and career advancement opportunities.
  • Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
  • Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
  • Negotiated high-value contracts with key clients, securing long-term revenue streams.
  • Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
  • Led negotiation of landmark deal, establishing company as key player in new market segment.
  • Cultivated high-performance organizational culture by implementing robust talent management and development program.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Managed calls and emails ,so that client are responded on timely manner
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

OWNER OPERATOR/TRUCK DRIVER

AJG Trucking
06.2013 - 02.2015
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.

Education

Master of Arts - Hindi

PUNJAB UNIVERSITY
PUNJAB, INDIA
05-2005

Bachelor of Education - Education

UNIVERSITY OF JAMMU
INDIA
06-2004

Skills

  • Operational efficiency management
  • Team leadership
  • Quality control
  • Effective team engagement
  • Client relationships
  • Training and development
  • Effective business planning
  • Strategic partnership development
  • Effective negotiation
  • Business startup management
  • Shareholder engagement strategies
  • Revenue increase strategies

Languages

English
Full Professional

Timeline

Managing Director

AKAAL SAHAI TRANSPORT LTD
03.2015 - Current

OWNER OPERATOR/TRUCK DRIVER

AJG Trucking
06.2013 - 02.2015

Master of Arts - Hindi

PUNJAB UNIVERSITY

Bachelor of Education - Education

UNIVERSITY OF JAMMU

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RUPINDER SINGH