Energetic and results-driven manager looking to excel in a position that will benefit from a proven track record of achieving sales and profitability goals.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Geox
Tsawwassen, Canada
01.2020 - 10.2020
Manage and address staffing requirements, including the hiring and retention of staff.
Ability to diagnose, develop, and review the performance of the staff; conduct annual performance reviews.
Support areas to improve overall performance while taking action to decrease losses, minimize shrink, and all other forms of risk to ensure store compliance standards are met.
Store Manager
Spring
Tsawwassen, Canada
06.2018 - 10.2019
Managing and training the staff
Assisting customers and addressing their concerns.
Handling all merchandising, inventory control, ordering, cash control, and maintenance.
Creating awareness, attention, and sales lead professionally through friendly interaction with customers.
Supervisor
Banana Republic
Mecarthur Glen
05.2017 - 04.2018
Setting goals for performance and deadlines in ways that comply with company's plans and vision.
Monitoring employee productivity and providing constructive feedback and coaching.
Pass on information from upper management to employees and vice versa.
Cashier
Shell Canada
Surrey, Canada
05.2015 - 10.2016
Recognized as "#1 Customer Service Rep" (out of 20 reps in the division) in Nov 2016. The ranking was based on accuracy and customer service.
Helped company attain the highest customer service ratings (as determined by external auditors) earned 100% marks in all categories including communication skills, listening skills, problem resolution, and politeness.