Summary
Education
Skills
Work History
Timeline
Generic

Rupinder Mahal

Edmonton ,AB

Summary

Dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to a safe and welcoming cafe environment.

Lead well versed in superior customer service and motivational techniques. Seeking position with opportunities for advancement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Education

Child and Youth Care - Community Studies

Sheridan college
City of Brampton, ON
Current

Skills

  • Exceptional customer service
  • Excellent math skills
  • Fluent in English,Hindi and Punjabi 
  • Strong communication skills
  • Highly organized
  • Cash handling
  • Flexible schedule
  • Multi-tasking strength
  • High energy
  • Product knowledge

Work History

Department Supervisor

London Drug
Edmonton , AB
07.2022 - 10.2023
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.

Assistant Manager

Tim Hortons
Edmonton , AB
10.2017 - 07.2022
  • Maintained clean, organized workspaces for optimal functionality and employee safety.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.

Timeline

Department Supervisor

London Drug
07.2022 - 10.2023

Assistant Manager

Tim Hortons
10.2017 - 07.2022

Child and Youth Care - Community Studies

Sheridan college
Rupinder Mahal