Rupinder Kaur
Toronto,ON
Summary
A result driven professional with 7+ years of experience in application development and support, specializing in the Power Platform including Microsoft Power Apps (Canvas Apps and Model-Driven Apps), Microsoft Power Automate, Dataverse and Microsoft Power BI. Adept at building enterprise level applications, creating automated workflows, and delivering insightful analytics to drive business efficiency. Strong expertise in integrating Power Platform with various data sources, including Dataverse, SharePoint, and SQL.
Overview
9
9
years of professional experience
Work History
Client Consultant
Provance Technologies
06.2025 - Current
- Participate in or lead business requirement gathering sessions through one-on-one interviews and group workshops.
- Configure Microsoft Power Platform functionality to implement business-driven forms, entities, views, relationships, and site maps
- Create Microsoft Power Automate flows to send notifications, approval requests and streamline processes.
- Deployed custom solutions and migrated data across environments to enhance system integration.
- Conducted system testing, logged defects, and performed root-cause analysis to ensure solution reliability.
- Transferred knowledge to customer end users through formal and informal training sessions, improving user proficiency.
- Configure and customize ITSM and ITAM tools that are built in Power Platform using Power apps and Power automate.
Senior Associate
Ernst & Young (EY)
05.2022 - 10.2024
- Developed interactive Power BI dashboards to visualize customer feedback data, providing decision-makers with real-time insights.
- Developed custom solutions for customer feedback and reporting using the Microsoft Power Platform (Power Apps, Power Automate, and Power BI).
- Automated manual processes and workflows with Power Automate, reducing manual intervention, and improving efficiency.
- Created Power Apps (Canvas Apps) for clients, leveraging Power Automate and SharePoint Online to streamline workflows and enhance operational efficiency.
- Created custom connectors to connect the Power Platform with the Qualtrics (Customer Feedback Management) tool.
- Integrated the Power Platform with other applications using REST API and HTTP.
- Identified problem areas and implemented innovative solutions and process improvements aligned with evolving industry trends.
- Estimated project scope, managed timelines, and provided regular progress updates to the team.
- Designed, developed, and customized user interfaces using HTML, CSS, and JavaScript.
Systems Engineer
Tata Consultancy Services (TCS)
02.2017 - 04.2022
- Designed, developed, tested, and deployed business solutions using Microsoft Power Platform, enhancing operational workflows.
- Worked closely with functional consultants to gather and analyze business requirements, translating them into technical solutions.
- Developed responsive, user-friendly business applications with Microsoft Power Apps, SharePoint Online, and Power Automate, automating key business processes.
- Configured user permissions, Dataverse security roles, and column-level security in Power Apps to enforce data access policies, ensuring regulatory compliance.
- Experienced in using Power Fx within Power Apps to create business logic, automate workflows, and enhance user interactions by implementing dynamic formulas and data manipulation.
- Implemented Application Lifecycle Management (ALM) for Power Apps, utilizing solutions, environment management, version control, and CI/CD pipelines to optimize development processes.
- Developed Power BI reports for data visualization, enabling business users to derive valuable insights for web applications, such as user traffic, and the number of successful or failed registrations.
- Experienced in working in an Agile model for software development.
- Performed manual testing across various devices and browsers to ensure application stability before production deployment
- Contributed to the new releases for existing applications, code reviews, and IT governance.
- Resolved tier 2 incidents reported through ServiceNow by troubleshooting user issues and replicating problems.
Education
Master of Engineering - Wireless Communications
Thapar University
India08-2016
Bachelor of Technology - Electronics and Communication Engineering
Lovely Professional University
India07-2013
Skills
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Canvas Apps, Model-Driven Apps
- Dataverse
- SharePoint Online
- Power Fx
- Data Loss Prevention Policies (DLP)
- Application Lifecycle Management (ALM)
- Copilot
- Microsoft Azure
- Business analysis
- Data analysis
- DAX
- Agile
- SDLC
- JSON
Affiliations
- Service Request Offering Automation: Created a request offering system which allows a user to submit a form from the Power Apps portal and send the submitted data to a logic apps system designed for automatic account provisioning.
- Customer Feedback Application: Developed a Power platform solution including Powerapps to design a complex feedback application, a sharepoint list to collect responses and a Power automate flow to automatically send feedback related notifications and a Power BI dashboard to display real time survey data.
- Survey Automation: Developed a Power automate flow to fully automate the Qualtrics (Experience Management Tool) surveys, enabling automatic target audience selection, survey distribution among participants using email and response collection in SharePoint Online or Excel Spreadsheets.
- Instant Poll: Designed an instant survey using adaptive card designer and developed an automated workflow using Microsoft Power Automate and SharePoint to automatically send the adaptive card survey to the business requester after the project requested by them is marked as Completed in SQL database.
- Qualtrics Integration with Power Platform: Integrated Qualtrics with Power platform using customer connectors and HTTP action. Utilized Qualtrics API documentation to create custom connectors.
Languages
- English (Fluent)
- Hindi (Native)
- Punjabi (Native)
Additional Details
- Available for relocation within Canada
- Open to full-time and contact opportunities
Timeline
Client Consultant
Provance Technologies
06.2025 - Current
Senior Associate
Ernst & Young (EY)
05.2022 - 10.2024
Systems Engineer
Tata Consultancy Services (TCS)
02.2017 - 04.2022
Master of Engineering - Wireless Communications
Thapar University
Bachelor of Technology - Electronics and Communication Engineering
Lovely Professional University