RUPINDER KAUR

●Prepare and handle all phases of import and export documentation for China southern Airline, Air India, Iceland, Ethiopian Airline and Philippines Airline and including, but not limited to: calculating freight, storage, and other related charges; preparing documents for next sector transfer, delivery,and other related cargo handling phases, such as preparing cargo manifests.

●Performs all functions of the customer's in-house computer systems),
including Air Conveyance Information System (ACI), as required.

●Routing inbound and outbound air freight shipments to their destinations by performing all required documentation tasks, both
electronically and hardcopy. Communicate with customers on various levels, ensuring accurate and timely movement of cargo.

●Open and distribute incoming regular and electronic mail and other communication forms. Coordinate the flow of information internally with other departments in organization.

• Assisted clients with daily living activities and personal care needs.
• Supported clients in developing social skills and community engagement.
• Collaborated with healthcare professionals to create individualized care plans.
• Monitored client progress and documented observations for review.
• Provided emotional support and encouragement to enhance client well-being.

• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

• Developed a store loyalty program that increased customer retention
• Developed and implemented an efficient store layout that increased sales
• Provided excellent customer service, resulting in an increase in customer satisfaction scores.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.