My objective is to keep working hard every day and always be motivated. I am open to new challenges and I am seeking to apply all my practical and theoretical knowledge in the hospitality industry.
Overview
10
10
years of professional experience
Work History
Food Service Supervisor
Restaurant Desi Tadka
Edmonton, Canada
06.2024 - Current
Overseeing daily operations
Trained and supervised front-line staff ensuring excellent customer service
Managed inventory, placed supplier orders, and maintained hygiene standards
Coordinated with kitchen staff for smooth workflow during peak hours
Supervisor
Mirch Masala Restaurant
Zurich, Switzerland
02.2022 - 02.2023
Supervised the Restaurant for F&B
Unique Menu Presentation and upselling of Indian wine and beers
Assisted with kitchen stock takes and placed orders
Supervisor
Thali House
Zurich, Switzerland
07.2019 - 12.2019
Supervised the restaurant for F&B
Thali Indian
Zurich, Switzerland
07.2018 - 01.2019
Food preparation and setting up station for service including internal ordering
Assisted with menu planning and participated in creating new dishes
Supervised the restaurant for F&B
Retail Store Manager
Levis store
Jalandhar, Punjab
05.2015 - 05.2017
Assisted Customers with product Inquiries and Provided recommendations to enhance sales
Operated the cash Register, handled transactions and provided accurate change
Organized and maintained Store displays and Inventory
Provided excellent Customer Service and Resolved customer Complaints
Supported Team members during Peak hours to ensure smooth store operations
Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Hired and trained positive, enthusiastic employees to boost talents of retail team.
Received shipments of merchandise and stocked shelves according to store requirements.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
Tourism and Development -
Language Link
Lausanne
01.2021
PGD & MBA - Hospitality Management
Swiss IM&H Institute
Switzerland
01.2018
Bachelor of Technology - Computer Science
PTU Jalandhar
Jalandhar, Punjab
01.2013
Skills
Inventory management
Sales techniques
Team building
Scheduling staff
Cost control
Quality assurance policies
Leadership and communication
References
Mr. Khang Tran, Lecturer/Career Advisor, khang.tran@shml.ch
Mr. Amin Ahmed Khandekar, Chief Academic Officer, kamin@swissimh.ch