Rupinder Kaur
Airdrie,AB
Summary
Dynamic and results-oriented professional with experience at Whiteriver Logistics, adept in accounts payable and receivable, and exceptional in maintaining customer relations. Excelled in improving cash flow management and resolving high-stress situations, showcasing strong problem-solving and organizational skills. Proven track record of enhancing efficiency and client satisfaction through meticulous bookkeeping and effective communication.
Overview
6
6
years of professional experience
Work History
Assistant Accountant Intern
Sukhpreet Bal, CPA Inc.
04.2022 - 06.2022
- Maintained up-to-date client information in the invoicing system, reducing delays due to incorrect data.
- timely month-end closings by efficiently completing bank reconciliations and journal entries.
- Updated accounts receivable database with new accounts or missed payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved cash flow management by monitoring accounts receivable aging reports and following up on overdue payments.
Data Entry , Accounts Payable and Receivable
Whiteriver Logistics
06.2016 - 03.2022
- Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
- Increased efficiency in payment processing by training staff on best practices for accounts payable management.
- Improved cash flow by consistently monitoring and reconciling accounts receivable balances.
- Achieved timely payment of vendor invoices through meticulous tracking and organization.
- Maintained up-to-date client information in the invoicing system, reducing delays due to incorrect data.
- timely month-end closings by efficiently completing bank reconciliations and journal entries.
- Updated accounts receivable database with new accounts or missed payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved cash flow management by monitoring accounts receivable aging reports and following up on overdue payments.
Customer Service Representative
Whiteriver Logistics
06.2016 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promptly responded to inquiries and requests from prospective customers.
Education
Engineering
Rayat And Bahra Group of Engineering And Institute
India08-2014
Skills
- Journal entries
- Database data entry
- Accounts payable and receivable
- Customer relations
- Bank reconciliation
- Invoice processing
- Client relations
- Payment processing
- Accounts receivable reporting
- Teamwork and collaboration
- Problem-solving
- Bookkeeping and reconciliation
- Organizational skills
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Assistant Accountant Intern
Sukhpreet Bal, CPA Inc.
04.2022 - 06.2022
Data Entry , Accounts Payable and Receivable
Whiteriver Logistics
06.2016 - 03.2022
Customer Service Representative
Whiteriver Logistics
06.2016 - 03.2022
Engineering
Rayat And Bahra Group of Engineering And Institute
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