Rupinder Kaur
MISSISSAUGA
Summary
CAREER OBJECTIVE
Overview
7
7
years of professional experience
Work History
Office Support Associate (Contract-based)
Electrical Safety Authority
07.2024 - 10.2024
- Managed multiple competing priorities simultaneously by utilizing strong organizational skills and effective time management techniques.
- Supported office staff with daily tasks, contributing to a more productive work environment.
- Coordinated office maintenance requests promptly, ensuring a safe and comfortable work environment for all employees.
- Provided administrative support to executives, allowing them to focus on strategic decisions and business growth initiatives.
- Enhanced communication between departments by regularly updating shared calendars and scheduling interdepartmental meetings.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Office & HR Administrator
Erie Meats Products Ltd
05.2021 - 07.2024
- Manages the incentives data for every employee who works inside the manufacturing facility
- Keep track of every plant employee's daily working hours in a log
- Take care of day-to-day jobs typically revolves around clerical tasks, including bookkeeping, organizing files and coordinating with payroll department by providing hours for each and every employee in all the departments
- Organize, manage, and conduct interviews for the production crew
- Before they begin working, give all new hires a briefing on good manufacturing practices (GMPs)
- Keep logbooks with all the information about new hires at our company's various plants
- Handle additional administrative receptionist tasks such organizing, maintaining visitor and guest records, etc
- Maintain the office and keep everything organized and in check
- Deal with employees and different agencies working with the company through email, telephone and in person
- Handle and resolve employees’ complaints and requests, resolving payroll queries for employees and interacting with agencies and payroll department
- Track stocks of office supplies and place orders when necessary
- Assist colleagues whenever necessary
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Manage appointments and scheduling meetings for the upper management
- Ensure employees have the proper support to work efficiently
- Help with the Shipping and receiving section also by maintaining the paperwork of loads received
- Determine and establish office procedures and routine tasks
Office Administrator
Rapid Ground Xpress
06.2020 - 08.2020
- Used to ensure work priorities, work delegated to office support staff and make sure the deadlines are met and procedures are followed
- Oversee and co-ordinate office administrative procedure and review, evaluate and implement new procedures
- Analyze data entry and call employees
- Was arranging, organizing and coordinating meetings
- Collect data and organize periodic and special reports, manuals and correspondence
- Perform other related duties in the office as assigned
Customer Service Representative
KC Engineers Pvt Ltd.
02.2018 - 01.2019
- Provide assistance with incoming and outgoing emails, phone calls, mail and coordinating meetings
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Answered customer questions and addressed concerns, resulting in 40% reduction in complaint calls
- Evaluate customer account information to assess current issues and determine potential solutions
- Delivered service and support to each customer, paving way for future business opportunities
- Follow up on customer interactions and maintaining customer databases
- Communicate and coordinate with different internal departments such as accounts, engineering, administration and marketing department
- Provide pricing, availability and delivery information
- Organize workflow to meet customer requirements and timeframes
- Handling files and invoices
- Handle payment related issues with customers, also used to write payment reminders to them after each part of process was done
- Maintain daily schedules
- Store confidential records of the company
- Ensuring that the reception is clean and tidy at all times
- Managing Courier deliveries, and the incoming and outgoing post
- Organising repairs to faulty office equipments
Inventory Control Assistant
Arya Scientific Instruments Pvt. Ltd
06.2017 - 01.2018
- Maintain inventory data
- Manage all aspects of inventory control from time of purchase to time of sale
- Maintain accurate records of all goods received and shipped, including daily/weekly cycle counts
- Identify and implement inventory process improvements
- Perform releases/rejections in the inventory control system and physically
- Manage the flow of product for disposal/destruction through the system
Education
Business Management -
Canadore college
04.2021
Mobile Application Development -
Canadore college
08.2020
Master’s of Science - Computer Science
Kurukshetra University
01.2016
Bachelor’s - Computer Application
Kurukshetra University
01.2013
Skills
- Adaptability
- Verbal Communication
- Presentation Skills
- Patience
- Team Inspiration
- Motivation
- Integrity
- Fairness
- Strategic Mindset
- Honesty
- Punctuality
- Responsibility
- Reliability
- Work Ethic
- Microsoft Office Suite
- Excel
- Google Sheets
- Professional Email Writing
Languages
English
Hindi
Punjabi
Hobbies and Interests
- Traveling.
- Listening to music.
- Speaking English.
- Reading.
Timeline
Office Support Associate (Contract-based)
Electrical Safety Authority
07.2024 - 10.2024
Office & HR Administrator
Erie Meats Products Ltd
05.2021 - 07.2024
Office Administrator
Rapid Ground Xpress
06.2020 - 08.2020
Customer Service Representative
KC Engineers Pvt Ltd.
02.2018 - 01.2019
Inventory Control Assistant
Arya Scientific Instruments Pvt. Ltd
06.2017 - 01.2018
Mobile Application Development -
Canadore college
Master’s of Science - Computer Science
Kurukshetra University
Bachelor’s - Computer Application
Kurukshetra University
Business Management -
Canadore college
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