RUPINDER KAUR
Toronto,ON
Summary
Dedicated professional with expertise in security, legal support, customer service, and healthcare. Proficient in monitoring, surveillance, legal research, and case management. Strong focus on safety, client support, and compliance. Bilingual in English and Punjabi with proficiency in legal software and office tools.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
Protection Against Crime Security
Toronto, Ontario
04.2022 - Current
- Patrolled parking lots and garages, ensuring vehicles were accurately positioned in designated zones to enhance overall security.
- Secured personnel and premises through building inspections and property patrols to uphold safety standards.
- Reported incidents or violations of laws and regulations to law enforcement officials for compliant operations.
- Completed incident reports on policy violations, enhancing documentation and resolution.
- Enhanced safety and security by escorting employees during off-hours building access.
Law Clerk Representative
Basra-Bhullar Law
Brampton, Ontario
02.2024 - 05.2024
- Delivered comprehensive legal support, conducting in-depth research, drafting legal documents and managing cases with strict adherence to all regulatory requirements.
- Facilitated client communication and assisted in court proceedings to enhance overall client satisfaction by 20%.
- Conducted detailed research on relevant statutes, case law, regulations, and legal articles to enhance understanding of the subject matter.
- Drafted memoranda of law and various legal documents for attorney assessment to guarantee precise and clear legal paperwork.
- Provided timely response to client calls and inquiries.
Customer Service Representative
Canadian Tire
Brampton, Ontario
10.2021 - 03.2022
- Provided accurate information about products and services to customers' inquiries
- Delivered speedy resolution of customer complaints with outstanding customer service.
- Provided comprehensive customer support by assisting with product selection, ordering, billing, returns, exchanges, and technical inquiries.
- Provided frontline customer support, addressing incoming calls and emails for assistance with product and service transactions.
Home Health Care Specialist
Jagdev Singh
Brampton, Ontario
08.2019 - 09.2021
- Delivered personalized assistance and support for daily living tasks, achieving a 20% increase in clients' comfort levels
- Managed and delivered medications with absolute adherence, successfully overseeing health conditions.
- Prepared nutritious meals, boosting clients' health by 15%.
- Maintained cleanliness and safety through regular light housekeeping.
- Provided companionship, fostering rapport, and promoting clients' well-being.
Transportation Dispatcher
Ria Dispatch Legislation
Brampton, Ontario
01.2021 - 07.2021
- Recorded and organized daily dispatches, driver logs, and relevant data.
- Generated reports for management review on driver performance and delivery delays
- Prepared detailed daily reports on operations, documenting mileage, fuel consumption, and delivery times.
- Managed communication between drivers, customers, and internal teams to resolve issues or delays.
Education
Law Clerk Diploma -
Humber Institute of Technology and Advanced Learning
Toronto, Ontario08.2024
B.Ed. (Bachelor of Education) -
Punjabi University
Patiala, India04.2016
PGDCA (Post Graduate Diploma in Computer Education) -
Guru Nanak Dev University
Amritsar, India04.2010
Post-Graduate Certificate -
Punjab University
Chandigarh, India04.2009
Skills
- Experience with Windows OS Management
- Experienced in Efficient Legal Processes
- Experience with Westlaw Next Canada
- Proficient in CanLII Navigation
- PC Law Expertise
- Experienced with Athennian Software
- Expertise in ACL Analysis
- Proficient in Fast Company Practices
- Experience with Teraview
- Expertise in Microsoft Office Applications
- Typing Speed 50 WPM
Websites
Certification
· Red cross-2023
· CPR/ AED Level C, Canadian Red Cross-2023
· Ria Dispatch Training -2020
Timeline
Law Clerk Representative
Basra-Bhullar Law
02.2024 - 05.2024
Security Guard
Protection Against Crime Security
04.2022 - Current
Customer Service Representative
Canadian Tire
10.2021 - 03.2022
Transportation Dispatcher
Ria Dispatch Legislation
01.2021 - 07.2021
Home Health Care Specialist
Jagdev Singh
08.2019 - 09.2021
· Red cross-2023
· CPR/ AED Level C, Canadian Red Cross-2023
· Ria Dispatch Training -2020
Law Clerk Diploma -
Humber Institute of Technology and Advanced Learning
B.Ed. (Bachelor of Education) -
Punjabi University
PGDCA (Post Graduate Diploma in Computer Education) -
Guru Nanak Dev University
Post-Graduate Certificate -
Punjab University
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