Rupinder Kaur
Edmonton,AB
Summary
Proven Customer Service Specialist with a track record of enhancing customer satisfaction at LITTLE INDIA RESTAURANT, adept in complaint resolution and critical thinking. Excelled in problem-solving, increasing loyalty, and repeat business without specifying percentages. Skilled in Microsoft Excel and active listening, consistently delivering results beyond employer expectations.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Prep Cook
LITTLE INDIA RESTAURANT
02.2023 - Current
- Maintained well-organized mise en place to keep work consistent.
- Collaborated with staff members to create meals for large banquets.
- Placed orders to restock items before supplies ran out.
- Prepped daily menu items to quickly deliver upon request.
- Planned and directed high-volume food preparation in fast-paced environment.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Fast Food Cook
OPA OF GREECE
04.2022 - 01.2023
- Managed opening and closing shift kitchen tasks.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Cooked menu items according to specified instructions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cashier
Michaels
10.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Master of Science - Information Technology
ASBSIS MEMORIAL COLLEGE
POST GRADUATE DIPLOMA IN INTERNET APPLICATION
ASBSIS MEMORIAL COLLEGE
Skills
- Customer Service
- Inventory Stocking
- Sauce preparation
- Meat Cutting
- Ingredient Preparation
- Safe Food Handling
Languages
English
Full Professional
AVAILABILITY : FULL TIME
7 DAYS A WEEK
WORKING STATUS IN CANADA
PERMANENT RESIDENT
OTHER SKILLS
FIRST AID & CPR
MS OFFICE
Timeline
Prep Cook
LITTLE INDIA RESTAURANT
02.2023 - Current
Fast Food Cook
OPA OF GREECE
04.2022 - 01.2023
Cashier
Michaels
10.2020 - 12.2021
Master of Science - Information Technology
ASBSIS MEMORIAL COLLEGE
POST GRADUATE DIPLOMA IN INTERNET APPLICATION
ASBSIS MEMORIAL COLLEGE
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