Rupinder Kaur
Kitchener,ON
Overview
9
9
years of professional experience
Work History
Cashier
McDonald's Restaurant
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Registered Nurse
Capitol Hospital
10.2018 - 05.2023
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Registered Nurse
Indraprastha Apollo Hospital
New delhi, New delhi
03.2018 - 10.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- I worked effectively in fast-paced environments.
Registered Nurse
Tagore Hospital & Heart Care Centre Private
Jalandhar, Punjab
08.2014 - 01.2018
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Education
Master of Science - Nursing Leadership And Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 09.2023 - Current
Skills
- Customer Service
- Telephone Etiquette
- Effective Communication
- Teamwork and Collaboration
- Work Ethic and Integrity
- Cash Handling
- Product Recommendations
- Payment Collection
Languages
English
Punjabi
Hindi
Timeline
Master of Science - Nursing Leadership And Management
Conestoga College Institute of Technology And Advanced Learning
09.2023 - Current
Registered Nurse
Capitol Hospital
10.2018 - 05.2023
Registered Nurse
Indraprastha Apollo Hospital
03.2018 - 10.2018
Registered Nurse
Tagore Hospital & Heart Care Centre Private
08.2014 - 01.2018
Cashier
McDonald's Restaurant