Immigration Assistant
Vision World IELTS And Immigration Pvt
2023.02 - 2023.07
- Conducted client intake interviews to determine client service need and eligibility.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
- Served as legal team's liaison with other immigration-related service providers to improve quality of client services.
- Monitored immigration law developments and procedural changes to improve client service quality and case outcomes.