Rupinder Kaur
Brampton,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Wendys Restaurant
10.2014 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Dispatch Operations Manager
Aman Jhikka Transport
07.2018 - 04.2021
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Reported to management operational activities and maintained current records.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Responsible for planning loads for drivers inbound and outbound.
- Responsible for making invoices.
Education
Palliative Care Multidiscipline - Nursing Studies
Niagara College
Welland, ON09.2014
General Nursing And Midwifery - Nursing
Guru Nanak College Of Nursing
Dhahan Kaleran Punjab India06.2011
Skills
- Field Call Management
- Multiple Project Coordination
- Employee Time Records
- Daily Reports
- Fleet Maintenance
- Route Planning
Certification
- Security guard license
- CPR Level C
- Food Safety
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dispatch Operations Manager
Aman Jhikka Transport
07.2018 - 04.2021
Shift Supervisor
Wendys Restaurant
10.2014 - 04.2021
Palliative Care Multidiscipline - Nursing Studies
Niagara College
General Nursing And Midwifery - Nursing
Guru Nanak College Of Nursing
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