Rupinder Kaur
Summary
Detail-oriented team player with strong organizational skills. Organized and dependable candidate who has willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Wendy's
10.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Scheduled staff to establish adequate coverage during peak business hours.
Shift Supervisor
Wendy's
01.2020 - 09.2021
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Established clear priorities and production quality standards.
Education
Associate of Arts - General Arts
Capilano University
North Vancouver, BC09.2021
Skills
- Schedule Oversight
- Energetic and Enthusiastic
- Verbal and Written Communication
- Expert with MS-Word, Excel, PowerPoint
- Decision-Making
- Staff and Team Development
- Quality Assurance
- Interpersonal Skills
- Opening and Closing Procedures, Supply Ordering
- Handling Customer Complaints
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Certification
First-Aid , CPR Level-C
WHMIS
Timeline
Shift Manager
Wendy's
10.2021 - Current
Shift Supervisor
Wendy's
01.2020 - 09.2021
Associate of Arts - General Arts
Capilano University
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