Rupinder Deol
Edmonton,Canada
Summary
Detail-oriented Medical Office Assistant graduate with a strong foundation in communication, organization, and clerical skills. Committed to supporting patient care and facilitating efficient office operations. Experienced in managing front office tasks while maintaining professional interactions with patients and colleagues.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Medical Office Assistant
Sunup Medical Center
Edmonton, Canada
07.2024 - 10.2024
- Greeted and assisted patients in person and by phone, ensuring a welcoming and professional experience.
- Scheduled, confirmed, and managed appointments for multiple providers.
- Answered phone calls and emails, providing excellent customer service and addressing patient inquiries.
- Trained to perform patient's vital including blood pressure, pulse, height and weight.
- Ensured exam room was ready for patient examinations.
- Collected payment from patient.
- Demonstrated effective communication and interpersonal skills in patient interactions.
- Multitasking in a fast-paced environment.
- Customer Service.
Child Development Assistant
Castel Downs Childcare
11.2024 - 12.2025
Child Development Assistant
Lollypop Daycare
01.2016 - 01.2020
Front Desk Receptionist
Competition Academy
Malerkotla
01.2015 - 01.2016
- Greeted and assisted visitors, addressing inquiries about programs and services to enhance visitor experience.
- Maintained and filed records systematically to ensure easy access.
- Managed incoming and outgoing calls, ensuring prompt communication and response to inquiries.
- Scheduled appointments and meetings.
- Delivered excellent customer service to visitors, staff, and students, fostering a welcoming environment.
- Maintained a clean and organized reception area.
- Collect payment from visitors
Education
CPR/First Aid Certified -
Certified Medical Office Assistant -
QCOM College of Technology
Calgary, ABPost graduate diploma - business management
Stratford college
Ilford, UKBachelor Of Computer Application -
Guru Harkrishan Girls College
Phalewal Khurd, IndiaSenior secondary School - Phalle Wal Khurd
Guru Harkrishan Girls College
Phalle Wal Khurd, Punjab 04.2004 - 03.2006
Skills
- Customer Service
- Multitasking
- Office Equipment Operation
- Verbal Communication
- Written Communication
- Communication
- Interpersonal Skills
- Punctuality
- Reliability
- Responsibility
Certification And Education
- QCOM College of Technology, Calgary, AB, Certified Medical Office Assistant, 06/01/23 - 05/01/24, CPR/First Aid Certified, 09/01/24
- Stratford College, Ilford, London, UK, Post Graduate Diploma in Business Management, 01/01/10 - 01/01/11
- Guru Harkrishan Girls College, Phalewal Khurd, India, Bachelor Of Computer Application, 05/01/07 - 05/01/09, Senior Secondary School, 03/01/06
References
References available upon request.
Timeline
Child Development Assistant
Castel Downs Childcare
11.2024 - 12.2025
Medical Office Assistant
Sunup Medical Center
07.2024 - 10.2024
Child Development Assistant
Lollypop Daycare
01.2016 - 01.2020
Front Desk Receptionist
Competition Academy
01.2015 - 01.2016
Senior secondary School - Phalle Wal Khurd
Guru Harkrishan Girls College
04.2004 - 03.2006
CPR/First Aid Certified -
Certified Medical Office Assistant -
QCOM College of Technology
Post graduate diploma - business management
Stratford college
Bachelor Of Computer Application -
Guru Harkrishan Girls College