RUPALI LAKHANI
Brampton,ON
Summary
Driven esthetician and sales professional with a proven track record at AISHA STUDIO, enhancing client satisfaction and boosting sales through expert skincare knowledge and effective merchandising strategies. Skilled in infection control and guest services, adept at increasing revenue through upselling and personalized customer care. Demonstrated ability to improve spa revenue and store sales, showcasing a results-focused approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
ESTHETICIAN
AISHA STUDIO
08.2022 - 02.2023
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Stocked treatment rooms with proper supplies.
- Flexibly worked evenings and weekends to maintain proper various coverages.
- Gained knowledge of facial massage techniques and skin care product ingredients.
RETAIL STORE MERCHANDISER
SHOPRITE
02.2022 - 07.2022
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
SALES REPRESENTATIVE
SPORTS HOUSE
02.2019 - 09.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed and implemented sales strategies to increase profits.
Education
No Degree -
NOT APPLICABLE
Skills
- Infection Control
- Chemical facial peels
- Knowledge of body scrubs
- Skin rejuvenation
- Guest services expertise
- Certified Esthetician
- Extractions and pore cleansing
- sales knowledge
- Merchandise manager
- HAVE A VALID OPEN WORK PERMIT AND SIN NUMBER ABLE TO WORK FULL TIME
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
ESTHETICIAN
AISHA STUDIO
08.2022 - 02.2023
RETAIL STORE MERCHANDISER
SHOPRITE
02.2022 - 07.2022
SALES REPRESENTATIVE
SPORTS HOUSE
02.2019 - 09.2020
No Degree -
NOT APPLICABLE