Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruo Yu Liang

Burnaby,BC

Summary

Proven Compliance Coordinator with a track record of enhancing regulatory adherence at Amber Financial Services Corp. Skilled in risk assessment and staff training, I've spearheaded policy updates and employee education, significantly raising compliance awareness. Expert in documentation management and administrative writing, my approach has consistently resulted in improved operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Compliance Coordinator

Amber Financial Services Corp.
06.2022 - Current
  • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
  • Provided training to employees on essential compliance topics, increasing overall awareness and understanding.

Dealing Representative

Enoch Wealth Inc.
05.2019 - Current

Working as a Dealing of Representative for EMP products sales.

  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Sub-Mortgage Broker

Amber Financial Services Corp.
09.2017 - Current

Working as a Sub-Mortgage Broker.

  • Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
  • Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.

Be inactive since year 2022, and keeping the license only.

Licensed Realtor

LeHomes Realty Premier
01.2014 - Current

Working as a Realtor in property buy and sell.

  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.

Be inactive since year 2022, and keeping the license only.

Education

Master of Science - Science Administration

Central Michigan University
Michigan, USA
06.2003

Bachelor of Science - Mechanical Engineering

Shanghai University
Shanghai, China
06.1993

Skills

  • Documentation Management
  • Administrative writing
  • Risk Assessment
  • Staff Training
  • Training development

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Compliance Coordinator

Amber Financial Services Corp.
06.2022 - Current

Dealing Representative

Enoch Wealth Inc.
05.2019 - Current

Sub-Mortgage Broker

Amber Financial Services Corp.
09.2017 - Current

Licensed Realtor

LeHomes Realty Premier
01.2014 - Current

Master of Science - Science Administration

Central Michigan University

Bachelor of Science - Mechanical Engineering

Shanghai University
Ruo Yu Liang