Salesforce
Runzhun Gangrade
Sales Account Management
Langley,British Columbia
Summary
Canada Permanent Resident
Results-driven sales performer with solid history of success in bringing in new customers with consultative sales, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Senior Sales Manager - Connected Retail
Zalando SE
08.2020 - 09.2021
- Cross-sell and promote Zalando Fulfillment Solutions to Zalando fashion partners globally
- End-to-end ownership of enterprise sales pipeline responsibility of up to 20M€/turnover
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Customer Success and Sales Manager
Outgrow
08.2017 - 07.2020
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution, and boosting client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Digital Marketing Manager and Online Partnerships
Baby Destination Pvt. Ltd.
12.2016 - 07.2017
- Tracked and capitalized on emerging industry trends to boost campaign performance.
- Established and maintained relationships with key stakeholders to deliver successful execution of marketing initiatives.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed and executed A/B testing strategies to optimize campaign performance.
- Monitored return on investment of online and social media marketing efforts along with managing budget allocation and resource utilization
- Developed and implemented successful paid digital marketing campaigns to drive customer engagement and increase brand awareness.
B2B Sales and Marketing Manager
Wonderboxx
03.2015 - 11.2016
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.1`
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Assistant Product and Marketing Manager
Mango Games Pvt. Ltd. (Gameshastra)
04.2014 - 03.2015
- Forged partnerships for gaming as a marketing channel in films & online travel agencies
- End to end ownership of games life cycle & analyzed the UX across multiple touchpoints for customer success and strategic relationships
- Launched digital campaigns for marketing games app like poker, and quiz games.
- Used data analytics to track lead generation campaigns and improve quality.
- Worked with graphic designers and writers to establish theme and tone for content.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Education
MBA - Marketing Management
Great Lakes Institute of Management
Chennai, India 05.2012 - 04.2014
Bachelor of Science - Digital Multimedia And Communications
Devi Ahilya University
Indore, India 05.2008 - 04.2011
Skills
Performance Tracking and Evaluations
Rapport and Relationship Building
Consultative Sales Technique
Sales Tracking
Contract Negotiations
Account Management
Social Media Marketing
Leaderships
- Member of the sports committee
- Member of the student council
- Secretary of film appreciation club
- Karma yoga head coordinator
- Literary Secretary
- Trek leader, national camping
Certificates Awards
- Digital marketing certificate
- Lean six sigma - green belt
- Leadership experiential certificate
- Design thinking activity award
- Indian national language merit
Software
Microsoft Suite
Google Suite
Meta Business Suite
Adobe Suite
Others (Asana, Intercom, Chargebee, Hubspot, Typeform, Outgrow, Slack, Tableau)
Internships
Academic Internship 04/2013 - 06/2013
Preferred Brands International
Marketing Intern - Corporate communication
Media Internship 06/2011 – 05/2012
Dainik Bhaskar Media
Media Intern - Content Management
Interests
Travelling
Trekking and Hiking
Yoga and fitness
Dancing
Painting and photography
Cooking
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Senior Sales Manager - Connected Retail
Zalando SE
08.2020 - 09.2021
Customer Success and Sales Manager
Outgrow
08.2017 - 07.2020
Digital Marketing Manager and Online Partnerships
Baby Destination Pvt. Ltd.
12.2016 - 07.2017
B2B Sales and Marketing Manager
Wonderboxx
03.2015 - 11.2016
Assistant Product and Marketing Manager
Mango Games Pvt. Ltd. (Gameshastra)
04.2014 - 03.2015
MBA - Marketing Management
Great Lakes Institute of Management
05.2012 - 04.2014
Bachelor of Science - Digital Multimedia And Communications
Devi Ahilya University
05.2008 - 04.2011