Rumiya Jemal
Edmonton,AB
Summary
Reliable and compassionate professional with 7+ years of experience in customer service, caregiving, and property management support roles. Skilled in conflict resolution, multitasking, and adapting quickly to new environments. Demonstrated ability to support clients, resolve inquiries, and contribute to administrative operations. Looking to transition into a stable, long-term role in property management or government services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Wildrose Caregivers
04.2024 - 07.2025
- Provided compassionate care and daily support to elderly clients.
- Maintained accurate records and communicated care updates to management.
- Supported physical activities, meal prep, and emotional well-being.
- Advocated for clients' rights and provided feedback on care plans.
Warehouse Worker
Finning Canada
01.2023 - 01.2024
- Managed inventory and completed order fulfillment in a fast-paced environment.
- Coordinated with team members and followed safety protocols.
- Tracked equipment, ensured accurate labeling and stock levels.
Production Line Worker
Silgan Plastics
01.2022 - 03.2022
- Operated machinery and maintained clean production workspaces.
- Ensured quality control and accurate packaging.
- Completed shift documentation and collaborated with team supervisors.
Leasing Assistant (Informal)
Briarlane Property Management
11.2020 - 05.2021
- Assisted property manager at 390 Dawes Rd with tenant communication and leasing tasks.
- Showed rental units, answered inquiries, and supported lease processing.
- Provided informal support while residing at the property.
Production Worker
Cosmetica Laboratories
09.2020 - 12.2020
Customer Service Associate
Summerhill Market
01.2020 - 03.2020
Real Estate Administrative Assistant
Ayat Real Estate
01.2015 - 01.2018
- Supported lease agreements, customer service, and front desk operations.
- Answered client inquiries and prepared basic documents.
- Helped coordinate maintenance requests and client visits.
Education
Business & Digital Marketing Management -
Reeves College
Edmonton, ABSkills
- Client Support & Problem Solving
- Administrative Assistance
- Communication & Team Collaboration
- Real Estate & Leasing Exposure
- Conflict Resolution
- Adaptability & Fast Learning
- Time Management
- WHMIS
- First Aid
- H2S Certified
Languages
English
Professional Working
Certification
- Property Management Certificate – Alison
- H2S Alive
- First Aid/CPR
- WHMIS
Timeline
Caregiver
Wildrose Caregivers
04.2024 - 07.2025
Warehouse Worker
Finning Canada
01.2023 - 01.2024
Production Line Worker
Silgan Plastics
01.2022 - 03.2022
Leasing Assistant (Informal)
Briarlane Property Management
11.2020 - 05.2021
Production Worker
Cosmetica Laboratories
09.2020 - 12.2020
Customer Service Associate
Summerhill Market
01.2020 - 03.2020
Real Estate Administrative Assistant
Ayat Real Estate
01.2015 - 01.2018
Business & Digital Marketing Management -
Reeves College
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