RUMI DEY
Kitchener,Canada
Summary
A dynamic professional having 15+ years of experience in various roles Scrum Master, Delivery Manager, Test Automation Developer, Senior subject matter Expert, Test Analyst, Managing teams across multiple locations, Defect Management. Proven experience in successfully managing and leading team of upto 30 people across 6 different Timezones. An energetic & self-motivated professional with strong communication and interpersonal skills with the ability to work independently as well as collaboratively within a Team. Self-starter, can be expected to take the initiative to devise innovative new ways to define and continually improve the scrum process promoting exemplary presentation, project management and risk oversight skills. Experienced Scrum Master with proven track record of successfully leading teams in designing, developing and testing a high-quality software solutions on time. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Scrum Master/Delivery Manager
Amdocs@TELUS
09.2021 - Current
- Built multiple scrum teams of upto 30 team members including Developers, QEs, UX-Designer, DevOps along with building scrum processes from scratch and organizing team for delivering Micro Frontends build on webpack and module federation technology.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Developed custom Scrum boards for better task tracking and transparency within the team using Jira.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews. Fostering effective communication among team members.
- Resolved conflicts and facilitated open communication among team members, encouraged honesty and respected for each other which promoted to a healthy work environment.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle until final delivery.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Streamlined release processes through close coordination between development teams and operations staff.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Partnered with project team members to identify and quickly address problems.
- Monitored and tracked project progress to support timely completion.
- Responsible for deployment and release planning as per project deliverable timeline and stakeholder communication regarding the same. Work with team members to secure necessary supports for deployment, coordinate defect resolution, making sure testing is completed and publish release notes post successful deployment.
Test Automation Developer/Quality Engineer
Manulife Financial
04.2017 - 08.2021
- Working in fully Scrum Agile team following Agile Manifest, methodologies and processes, active participation in all scrum ceremonies including Backlog Refinement, Sprint Planning, Review and Retrospective and delivering product in Agile model
- Developing, maintaining and executing automation test scripts using Selenium Webdriver in TestNg and Rest Assured Frameworks for Web UI in Desktop, Tablet and Mobile viewports and APIs. Usage of Chrome Emulator for automation of tablet/mobile.
- Proficient in creating Jenkins jobs for running test suites, maintenance, and scheduling jobs for test runs, debugging maven/test build errors and test execution errors
- In-depth knowledge in API testing using Postman and Swagger and debugging errors within Postman/Jarger along with understanding Jaeger Tracing for UI actions.
- Day to day experience in maintaining test scripts in GitLab and GitHub repo, cloning Git Repo, creating branches, merging branches to master, resolving merge conflicts, committing code, peer review and approval of merges using Git Bash Commands, Git GUI and Eclipse.
- Managed offshore and onshore Team of 8 members for all Automation development, maintenance and manual test execution for several Regression releases involving timely deliveries, Risk Analysis and Mitigation Plan, Defect triage and tracking, Escalations, and creation of test reports.
- Active participation in release meetings for discussing progress, risks, and roadblocks.
- Excellent communication skills and collaboration with all teams for understanding system changes in Test Plan and creating regression Test Plan and Test Execution calendar and constant follow up with Development teams and environment teams for issues, defect resolution and deployments.
- Mentored several teams/individuals for automation using selenium and UFT resulting in extensive implementation of automation initiatives across different teams within Canada Retirement LOB.
- Provided consulting regarding automation tools and helped teams take strategic decision for deciding on automation tools maximizing productivity and return on automation.
- Drove initiatives on extensive optimization of regression suites containing ~1000 test cases, implement risk-based regression execution every release resulting in 20-30% cost savings every release
- Drove initiative and ownership of regression suite Automation Roadmap for MPS systems and reported Estimations and ROIs and automation initiatives based on roadmap, resulting into 30% savings in execution time
- Along with leading automation team for new development and maintenance of scripts
- Performed scrum master role for all automation initiatives and maintenance in MPS regression team.
Senior Subject Matter Expert
Amdocs Canadian Managed Services
12.2013 - 02.2017
- Establishing new team offshore (Across Pune (India), Delhi (India) and Vietnam) and onshore and mentored new team members on tools and processes.
- Preparing various runbooks and QA standard documents, processes and access documents for future use and implementation of same within teams across various geographical locations.
- Managing multiple environments for execution.
- Managing and coordination of onshore and offshore team and task allocation and peer review of test cases and execution results.
- Requirement analysis, preparing traceability matrix, writing test scenarios and test cases from high level requirement documents and experience in preparing test sign off document.
- Effective communication and collaboration with BSA, developers and customer for requirement analysis, discussing gaps and sign off
- Execution of functional and end to end test cases and reporting defects and defect management.
- Coordination with environment and development teams across multiple geographical locations for resolving of various issues, defects.
- Run and record test using selenium IDE. Maintenance of regression suites with functional enhancements.
- Working on hybrid automation framework using selenium webdriver for automation of eCommerce website.
Senior Subject Matter Expert
Amdocs Development Center India
07.2009 - 09.2013
- Setting up of new env and performing smoke tests to work towards stabilizing environments.
- Involved in creating Test Plans, Test Strategy and Test Execution Plan, test scenarios and test cases from High Level design document.
- Ownership of end to end execution and SIT and UAT releases and responsibility for logging and tracking defects to closure along with onshore team coordination.
- Responsible for maintaining Unix and Python automation scripts for bill to bill comparison for migration project
- Have performed analysis and reconciliation of usage and billing files, normalization, comparison and reporting of final revenue difference between legacy and Amdocs system for migration project.
- Environment management and deployment of fixes in environments and managing defect status, defect triage, defect reporting using various tools - Webtrax, ALM, Amdocs Hot Fix Tool.
- Effective and proactive communication with Dev/Environment Management teams involving multiple vendor Teams for resolution of defects and issues.
- Involved in building POC for testing project for multiple clients.
Test Analyst
Tech Mahindra India LTD
06.2006 - 06.2009
- Understanding the User Stories and the high-level design documents
- Ownership of writing test scenarios and test cases
- Execution of End-to-End Test Cases along with building of appropriate Test Data
- Log and track the defects to closure
- Interaction with the various component teams to resolve and test defects logged
- Interaction with client on daily basis to understand the change requirement and update status of daily execution
- Performance Testing using Site scope and generation of performance reports
- Production support
Education
Skills
- Sprint Planning/Release Planning
- Resource Allocation
- Customer Interaction/Excellent communication Skills
- Deployment and Release Planning and Execution
- Jira (Scrum and Kanban), Github, Google Workspace
- QA Manual and Automates Testing (Selenium Webdriver)
Websites
Certification
- ISTQB Foundation Level certification, ITB
- ISTQB Certified Agile Tester, 2016
- Scrum Master Certified from SCRUMstudy, 2019
- Google Cloud Digital Leader, 2023
Introduction
A dynamic Automaton Test Developer/QA Analyst with 12+ years of IT experience, self-motivated attitude managing large scale integrated enterprise IT product involving multiple vendors. In-depth understanding of telecommunication processes and Group Retirement Solutions. Hard working, ethical and result oriented, a very quick learner with a great passion for building and delivering quality products, high aptitude for learning new tools and technologies, excellent planning, and problem-solving skills.
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Scrum Master/Delivery Manager
Amdocs@TELUS
09.2021 - Current
Test Automation Developer/Quality Engineer
Manulife Financial
04.2017 - 08.2021
Senior Subject Matter Expert
Amdocs Canadian Managed Services
12.2013 - 02.2017
Senior Subject Matter Expert
Amdocs Development Center India
07.2009 - 09.2013
Test Analyst
Tech Mahindra India LTD
06.2006 - 06.2009
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