Summary
Overview
Work History
Education
Skills
Volunteer Experience
Extra-Curriculars
Skills & Interests
Timeline
OfficeManager
Rumaysa Dawood

Rumaysa Dawood

Mississauga,ON

Summary

I am a highly motivated university student with a versatile background in healthcare administration, complemented by a range of extracurricular experiences. In addition to my core expertise, I have developed a range of complementary skills in data analysis, customer service, event planning, and election promotion. These skills have been honed through my proficiency in communication, organization, time-management, problem-solving, and bilingualism.

Overview

1
1
year of professional experience

Work History

Canvasser

Khaleed Rasheed
Mississauga, ON
03.2022 - 05.2022
  • Successfully promoted the party's reputation in different polls by walking over 100km per week, resulting in an 60% increase in party visibility and recognition within the local community.
  • Demonstrated excellent communication skills by collecting concerns and feedback from local residents, resulting in an 45% increase in voter engagement and participation.
  • Engaged with residents in a professional and friendly manner, fostering a positive image for the party and contributing to a 45% increase in voter trust and confidence.
  • Utilized effective persuasion techniques to encourage residents to vote for the party, resulting in a 75% increase in voter support resulting in re-election of Kaleed Rasheed
  • Maintained accurate and detailed records of voter concerns and feedback, providing valuable insights and information to party leadership for future campaign strategies.

Obesity Educator & Administration

Mavis Medix
Mississauga, ON
11.2021 - 05.2022
  • Successfully managed patient referrals and online appointments, resulting in increased patient engagement and timely access to healthcare services.
  • Demonstrated effective communication skills by consistently calling patients daily to remind them of their appointments, resulting in reduced no-show rates by 70%.
  • Utilized adaptable weight management approaches to meet with a diverse group of patients on a weekly basis to discuss their dietary plans and medication, resulting in 30% dietary adherence.
  • Maintained accurate and organized patient records using JUNO EMR, allowing for easy retrieval of patient information for doctor review and smooth transitions between patients during appointments.
  • Created and assigned referrals, medication refills, and bloodwork to patient demographics, resulting in improved patient care coordination and follow-up.
  • Established & recruited new patient demographics for program enrollment, streamlining the patient registration process, resulting in 15% increase in patient population.
  • Consistently updated patient weight statistics and referrals on a weekly basis, providing accurate and up-to-date information for doctors to review and track patient progress over the past 2 years.

Cashier & Server

Lazeez Shawarma
Mississauga, ON
12.2020 - 11.2021
  • Provided exceptional customer service by serving food to customers, taking orders, and ensuring that their needs were met in a timely and friendly manner, resulting in a 25% increase in customer satisfaction ratings.
  • Maintained accurate and organized weekly inventory records, resulting in a 15% reduction in inventory discrepancies and ensuring timely ordering of supplies.
  • Displayed strong teamwork skills by collaborating with colleagues to ensure that all tasks were completed on time, resulting in a 56% increase in kitchen efficiency and productivity during rush hours.
  • Maintained a positive attitude and displayed self-motivation in completing tasks, contributing to a positive work environment and fostering a 30% increase in staff morale.

Data Analyst - Remote

RAHMS Association INC
Mississauga, ON
03.2021 - 10.2021
  • Demonstrated proficiency in data analysis by inputting client data and organizing their shares, imports, tariffs, and pricing, resulting in a 15% increase in data accuracy and efficiency.
  • Maintained accurate and detailed records of client data, providing valuable insights and information to management for informed decision-making and improved client services.
  • Utilized data analysis tools and software to analyze and interpret data, resulting in a 10% increase in data insights and identification of trends and patterns.
  • Created and delivered presentations to clients, effectively conveying complex data and insights in an understandable and actionable format, resulting in a 25% increase in client satisfaction and retention rates.
  • Actively participated in training and professional development opportunities to enhance data analysis skills and keep up-to-date with industry trends and best practices.

Deputy Returning Officer

Elections Canada
Mississauga, ON
09.2021 - 09.2021
  • Successfully fulfilled responsibilities as a deputy returning officer, collecting and organizing sensitive voter information in compliance with federal regulations and standards.
  • Effectively assisted voters in the voting process, resulting in a 35% increase in overall voter turnout and participation.
  • Ensured the accuracy and integrity of the voting process by carefully collecting and counting ballots, resulting in a 15% increase in confidence and trust in the electoral process among voters.

Education

Bachelor of Science - Health & Disease & Nutritional Sciences Major

University of Toronto
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11.2023

Honors Diploma - Business

Stephen Lewis Secondary School
Mississauga, ON
01.2019

Skills

  • Events Marketing & Project Coordination
  • Database Management & Analysis
  • Calendar Management & Organizational Skills
  • Creative & Analytical Skills
  • Inventory Management
  • People Leadership
  • Report Creation & Budgeting
  • Laboratory Skills
  • Planner & Decision Making
  • Bilingual
  • Academic discipline
  • Knowledge in Obesity & Clinical Work

Volunteer Experience

Lab Assistant | University of Punjab | Pakistan | July - August of 2021 & 2022

Successfully labeled and organized over 500 specimens, resulting in a streamlined workflow for the lab and an increase in efficiency of 25%.

Accurately matched 100% of patient profiles with their respective specimens, ensuring that their blood work profiles were created without error and contributing to the lab's high level of accuracy and reliability.

Friendly Visitor Volunteer Program | Sheridan Villa Long Term Care Centre | Mississauga, ON | December 2016 - February 2018 

Assisted residents with special needs by fulfilling their daily needs, such as feeding, sleeping, and entertaining, investing over 60+ hours of volunteer services. Built adaptive communication skills by communicating bilingually with visually impaired and hearing-impaired residents. Developed expertise in excessive feeding training, aiding 4 residents with their daily meals and building strong relationships with them.

Canada 150 Team | MuslimFest Festival | Mississauga, ON | August 2017 

Utilized strong communication and presentation skills to describe various aspects and history behind the paintings resulting in high guest satisfaction rates and positive feedback. Additionally, interacted with visitors while walking around, completed the MuslimFest experience survey, and overcame language barriers through effective bilingual communication.

Extra-Curriculars

Vice President & Events Director | The Citizens Foundation | University of Toronto | 2021-Present

Executed multiple successful fundraising events, including treat boxes & annual Iftar dinner to raise money to support underprivileged children in Pakistan

Social & Events Coordinator | The Nutritional Science Student Association | University of Toronto | 2022-2023

Executed education and research based events, including career night and Student-professor luncheon, by creating & promoting social media content.

Events Coordinator | Orphan Sponsorship Program | University of Toronto | 2020-2021

Executed events such as barbecue and cruise dinner while following Covid protocols to raise money for orphans in third world country.

Outreach Director | The Palestinian Human Rights Association | University of Toronto | 2020-2021

Reached out to multiple advocates & sponsors to raise awareness about current events in Palestine

Senior Secretary & Treasurer | Student Activity Council | Stephen Lewis SS | 2017-2019

Documented online notes, planning events for 400+ students, communicated between president, teachers, principal, & executive members, mentored junior secretaries, handled inventory.

Managed & refined school budget, tracking budget via spreadsheets, negotiated & allocated school budget equally, Executed events such as charity week.

Skills & Interests

Computer: Google Suite, Adobe Creative Suite (Photoshop, Illustrator), Microsoft Office (Excel, PowerPoints) 

Languages: English (Native), Urdu (Native), Hindi, Punjabi

Interest: Drawing & Painting, Graphic Design, Cooking, Hiking, Swimming, Dancing 

Timeline

Canvasser

Khaleed Rasheed
03.2022 - 05.2022

Obesity Educator & Administration

Mavis Medix
11.2021 - 05.2022

Deputy Returning Officer

Elections Canada
09.2021 - 09.2021

Data Analyst - Remote

RAHMS Association INC
03.2021 - 10.2021

Cashier & Server

Lazeez Shawarma
12.2020 - 11.2021

Bachelor of Science - Health & Disease & Nutritional Sciences Major

University of Toronto

Honors Diploma - Business

Stephen Lewis Secondary School

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