Rumani Shah
Business Analyst
Vaughan,Ontario
Summary
Seasoned Business Analyst offering 2+ years of leading industries success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Business Analyst
Fidelity National Financial (FNF Canada)
Mississauga, ON
05.2023 - Current
- Conduct strategic meetings with key decision-makers, system owners, and end-users to define operational requirements and establish clear systems goals, addressing and resolving any identified systems issues promptly
- Employ best practices in workflow analysis, performing benchmark gap analysis to identify and implement opportunities for process streamlining
- Develop and document comprehensive business requirements, models, and functional specifications, ensuring accurate representation in design and delivery of software products and solutions
- Oversee end-to-end process of designing, developing, and implementing system changes and upgrades
- Collaborate effectively with cross-functional team of developers, testers, QA, and Project Managers, resulting in 7% improvement in project delivery timelines
- Conduct in-depth technical research on system enhancements, determining time requirements, and ensuring compatibility with existing systems
- Implemented 3 successful system enhancements, reducing processing time by 9.4%
- Effectively manage and develop client relationships, ensuring client satisfaction throughout project lifecycle
- Achieved 16% improvement in client satisfaction scores.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in organization
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
Business Analyst
Martinrea International Inc
Vaughan, ON
04.2022 - 04.2023
- Exceeded with stakeholders and clients to model and document goals using PowerBi visual dashboards and achieved 97.5% of deadlines
- Created Gantt charts and Spend curves using Microsoft excel for internal departments to keep track of process, increasing clarity by 23.4%
- Achieved progress in closing opened issues in GitHub (4 issues per day) by performing gap analysis in each sprint to identify areas of improvement
- Modeled data to generate reports comparing business process development, assisting C-level staff with appropriate KPIs based on improved operations
- Staged business modeling insights to stakeholders and updated surrounding policy packages that saved company $30k per annum in legal costs
- Automated deployment process of AIV platform and related software updated within four days, resulting in 20% cost savings.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in organization
Business Analyst
Zen Exim Pvt. Ltd
Ahmedabad, Gujarat
01.2019 - 12.2021
- Leveraged technical skills in data analysis and project management to drive continuous improvement initiatives within development team
- Create and manage 7 Business Intelligence reporting solutions and 10 dashboards using SQL Server Reporting Services (SSRS) and PowerBI, improving data visibility for strategic decision-making
- Conducted regular demos for team and stakeholders to enhance project clarity, leading to 15% increase in stakeholder satisfaction
- This project resulted in smooth functioning, better automation, & understanding of various types of corporate action and avoided wrong positions on securities.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations
Education
Post Graduation in Big Data Analysis -
Georgian College
Barrie, ON 09.2017 - 05.2018
Bachelor of Science - Information Technology
LJ Institute
Ahmedabad, Gujarat 05.2014 - 05.2017
Skills
Testing and Project PlanningSQL IntegrationSoftware Development Life Cycle (SDLC)
Workflow Analysis
Operations Analysis
Business process improvement
Gap analysis
Websites
Certification
CCBA, Pursuing, Invalid date
Timeline
Business Analyst
Fidelity National Financial (FNF Canada)
05.2023 - Current
Business Analyst
Martinrea International Inc
04.2022 - 04.2023
Business Analyst
Zen Exim Pvt. Ltd
01.2019 - 12.2021
Post Graduation in Big Data Analysis -
Georgian College
09.2017 - 05.2018
Bachelor of Science - Information Technology
LJ Institute
05.2014 - 05.2017