RUMAN MANCHANDA
TALENT ACQUISITION/RECRUITER/ADMIN/CUSTOMER SUPPORT
SURREY,BRITISH COLUMBIA
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members. Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 22+ years of recruitment strategy development. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
24
24
years of professional experience
Work History
Talent Acquisition Specialist/Human Resources Specialist
STAR CAREER CONSULTANT
06.2010 - Current
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Sourced and screened candidates for assigned roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
SENIOR MANAGER HUMAN RESOURCE & RECRUITMENT
DIVA ENTERPRISES
09.2018 - 05.2023
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events and incentive programs.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
BRANCH MANAGER (HEALTH VERTICAL)
ICICI Prudential Life Insurance Co.Ltd
09.2007 - 05.2008
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Launched new training program to boost employee skills and staff retention rate.
MANAGER SALES
MetLife Insurance Company
08.2006 - 09.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
TELESALES MANAGER
STANDARD CHARTERED FINANCE LTD. (BANK)
02.2005 - 07.2006
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
ADMINISTRATION MANAGER
LINEAR FINANCE SUBSIDRY OF ABN AMRO BANK
01.2002 - 12.2004
- Reduced employee turnover through employee development and other retention measures.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Verified customer information for orderly, up-to-date online systems.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
SENIOR ACADEMIC COUNSELOR
COMBIT MASTERS OF THE WEB TECHNOLOGY
01.2001 - 10.2001
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Assisted students in selecting courses to align with interests and abilities.
SALES AND MARKETING COORDINATOR
TATA INFOMEDIA LTD
12.1999 - 09.2000
- Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
- Collaborated with sales and marketing teams to coordinate promotional activities.
- Implemented marketing strategies to generate leads and increase sales revenue.
- Implemented advertising campaigns and prepared promotional materials.
- Supported sales staff by providing market trends, account analyses and new product information.
Skills
- Training Development and Execution
- Talent Management
- Fee Collection
- Collective Bargaining Agreements
Accomplishments
Awarded as a best sales manager award in ICICI Prudential Life Insurance company ltd.
Awarded as recruitment rani for the highest advisors recruitment in Metlife Insurance company ltd.
Awarded by Hindi Rashtrabhasha Gaurav award for getting the highest marks in CBSE Board.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
Timeline
SENIOR MANAGER HUMAN RESOURCE & RECRUITMENT
DIVA ENTERPRISES
09.2018 - 05.2023
Talent Acquisition Specialist/Human Resources Specialist
STAR CAREER CONSULTANT
06.2010 - Current
BRANCH MANAGER (HEALTH VERTICAL)
ICICI Prudential Life Insurance Co.Ltd
09.2007 - 05.2008
MANAGER SALES
MetLife Insurance Company
08.2006 - 09.2007
TELESALES MANAGER
STANDARD CHARTERED FINANCE LTD. (BANK)
02.2005 - 07.2006
ADMINISTRATION MANAGER
LINEAR FINANCE SUBSIDRY OF ABN AMRO BANK
01.2002 - 12.2004
SENIOR ACADEMIC COUNSELOR
COMBIT MASTERS OF THE WEB TECHNOLOGY
01.2001 - 10.2001
SALES AND MARKETING COORDINATOR
TATA INFOMEDIA LTD
12.1999 - 09.2000
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