Summary
Overview
Work History
Education
Skills
Timeline
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Rukky Panama

Winnipeg,Manitoba

Summary

I am a Statistics major student with a minor in Mathematics. I have developed a solid understanding and foundation in statistical analysis through academic coursework. With my experience working in a university and retail setting, I have gained vast verbal & written communication, analytical and problem-solving, data driven decision making and influence skills which i applied to work effectively in a team.

I would now like to apply both my knowledge and interpersonal skills into my career where i can gain professional experience and skills that focuses on my long-term career growth.

Overview

4
4
years of professional experience

Work History

Student Registration Assistant

University of Winnipeg
05.2022 - Current
  • Registered students into classes with special permission forms
  • Updated student’s contact information
  • Provided students with basic information on rules and regulations governing registration
  • Answered phone calls, email, zoom and in person inquiries at Student Central and at the Student Services Centre reception
  • Entered/updated student petitions and waivers into the Colleague registration system
  • Assisted students by answering questions regarding registration
  • Performed assigned tasks like organizing excel spreadsheet, displaying specific data using excel spreadsheet, proofreading articles/ information to be posted on the University’s website

Sales Associate

FGL Sports Ltd.
11.2020 - Current
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Tracked stock using company inventory management software
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Enhanced customer’s satisfaction by providing excellent customer service

Data Entry Clerk

Shared Health - Vaccine Clinic
05.2021 - 01.2022
  • Transferred Clients data from paper into computer files and Shared Health database systems using keyboards and data recorders
  • Ensured accurate recording of client and clinic information and improved data accuracy by 10%
  • Update existing data
  • Sort and organize paperwork after entering data to ensure it is not lost
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation

Customer Service Representative

24-7 Intouch
10.2019 - 09.2021
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
  • Performed sales analytics and provided recommendations that increased sales by 25%
  • Created a new customer profile by entering customer information into a database
  • Increased customer retention by 15% and added new customers increasing company production by 20%

Education

Bachelor of Science - Statistics

University of Winnipeg
Winnipeg
06.2024

Skills

  • Collaboration & team skills
  • Supply inventory control
  • Verbal & written communication skills
  • Data entry
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc)
  • R-Programming Language
  • Limited knowledge in SQL
  • Analytical Problem Solving skills
  • Data Analysis

Timeline

Student Registration Assistant

University of Winnipeg
05.2022 - Current

Data Entry Clerk

Shared Health - Vaccine Clinic
05.2021 - 01.2022

Sales Associate

FGL Sports Ltd.
11.2020 - Current

Customer Service Representative

24-7 Intouch
10.2019 - 09.2021

Bachelor of Science - Statistics

University of Winnipeg

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Rukky Panama