Rukhsar Murad

• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Communicated with clients to understand interpreting needs and provide best service possible.
• Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Anchored daily news segments.

conducted research and prepared news scripts.

collaborated with the production team to ensure smooth broadcasts

• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Provided excellent customer service to create positive experiences and build patient trust.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.