RUKEVWE AZIGBO
Toronto,ON
Summary
Hardworking,highly motivated individual eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Urban Depot
Toronto, Ontario
01.2024 - 03.2024
- Resolved customer complaints, ensuring a positive experience.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed positive relationships with customers through friendly interactions.
Cashier
EVERNEW
Toronto, Ontario
05.2023 - 10.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Scanned items accurately, preventing pricing discrepancies or errors.
Storekeeper
Seplat
02.2021 - 12.2022
- Maintained accurate inventory records using computerized systems.
- Updated stock information on a daily basis in the system.
- Assisted customers with inquiries regarding products and services offered.
- Monitored stock levels to identify shortages or overages in inventory items.
- Processed invoices accurately and promptly after receiving goods from suppliers
Education
Bachelor of Arts - Psychology
UNIVRERSITY OF CALABAR
Skills
- Customer Service
- Group and individual instruction
- Assertiveness
- Multitasking and Organization
- Call Management
- Communication
- Problem Solving
- Customer Relations
VOLUNTEER
HABITAT FOR HUMANITY
- Received and processed incoming orders, ensuring accuracy of information.
- Organized warehouse racks to ensure efficient storage of goods.
- Used hand pallet truck to transport heavy material within the facility.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Assisted with unloading trucks using appropriate equipment as needed.
JP EDUCATIONAL CENTER
- Facilitated workshops on topics such as goal setting, conflict resolution and decision making.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule. Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
References
References available upon request.
Timeline
Customer Service Representative
Urban Depot
01.2024 - 03.2024
Cashier
EVERNEW
05.2023 - 10.2023
Storekeeper
Seplat
02.2021 - 12.2022
Bachelor of Arts - Psychology
UNIVRERSITY OF CALABAR
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