RUKAIYAT YEMISI ETTU
Scarborough,Canada
Summary
Dedicated Caseworker from Circle of Care, adept in maintaining case information confidentiality and leveraging highly effective communication to advocate for clients. Excelled in developing individualized plans and ensuring regulatory compliance, significantly enhancing client service quality. Skilled in Microsoft Office and client databases, with a proven track record of building resilience and fostering client relationships.
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caseworker
Circle of Care
05.2023 - Current
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Education
Post-Graduate Certificate - International Business Management
Centennial College of Applied Arts And Technology
Scarborough, None08-2023
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client advocacy
- Ethical practice
- Records management
- client databases, Microsoft Office
- Professional boundaries
- Interpersonal and written communication
- Issue identification and resolution
- Behavioral observation
- Self-awareness
- Proficient in client databases, Microsoft Office
- Regulatory compliance
- Resilience building
- Service assistance and support
- Case file documentation
- Organizational skills
- Problem-solving
- Multitasking
Languages
English
Professional Working
Certification
- Crisis Intervention Training (CPI)
- Ontario Works Training
- Non-Violent Crisis Intervention
- Standard First Aid & CPR/AED
- WHMIS, AODA Compliance Certificate
- Vulnerable Sector Screening
Timeline
Caseworker
Circle of Care
05.2023 - Current
Post-Graduate Certificate - International Business Management
Centennial College of Applied Arts And Technology
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