Experienced professional with 10+ years in volunteer recruitment and management, skilled in building community relationships, fostering engagement, and developing strategic programs. Seeking a role in government or social work to drive positive social impact through community engagement and leadership.
Overview
11
11
years of professional experience
Work History
Volunteer Manager
Provincial Party MLA Election
Burnaby, British Columbia
08.2024 - 10.2024
Successfully recruited and led a team of over 80 volunteers within a two-month period, ensuring an effective and motivated workforce to support campaign activities.
Planned, organized, and coordinated volunteer activities, events, and projects, fostering a collaborative environment, and maintaining high levels of engagement.
Strategically assign tasks based on volunteers' individual strengths and areas for growth, maximizing productivity and achieving campaign milestones.
Developed and maintained a comprehensive volunteer database to track hours worked, contact details, and performance insights, enabling efficient team building and future planning.
Collaborated with staff members to design and implement volunteer plans aligned with campaign goals, ensuring seamless integration of volunteer efforts into the broader strategy.
Effectively mediated and resolved conflicts between staff and volunteers, maintaining a positive team atmosphere, and ensuring smooth operations under tight deadlines.
Volunteer Coordinator
41rd Can-Am Championship 2023
Vancouver, British Columbia
05.2023 - 05.2023
Successfully recruited and coordinated over 100 volunteers for a high-pressure, time-sensitive event, ensuring seamless execution across all activities.
Planned and implemented schedules, delegating tasks efficiently to meet the demands of a fast-paced environment.
Served as the primary point of contact for volunteers, providing clear communication and support to ensure that all roles were understood and executed effectively.
Adapted quickly to unexpected challenges, reassigning resources, and adjusting plans to maintain event flow and meet tight deadlines.
Fostered a positive and collaborative team atmosphere, motivating volunteers under stressful conditions to achieve event objectives.
Conducted real-time problem-solving to address on-the-spot issues, ensuring minimal disruption to event operations.
Tracked volunteer hours and contributions, compiling feedback and performance data to inform future event planning.
Volunteer
YWCA Crabtree
Vancouver, BC
03.2022 - 10.2022
Engaged professionally and respectfully with people of various ages and from different backgrounds.
Assisted with cooking hot meals for family program.
Maintained high standards of food preparation within limited time period.
Demonstrated good verbal and written communication and organization skills.
Assisted impoverished and homeless population, providing access to hot meals.
Managed crafts and other hands-on activities to engage kids and promote development.
Worked closely with mothers to help them taking care of children.
Volunteer Coordinator
Provincial Party Leadership Election
Vancouver, BC
10.2021 - 02.2022
Led new volunteer orientation to organization and programs.
Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
Matched volunteers with open positions based on individual strengths and knowledge.
Provided leadership, insight and mentoring to newly hired volunteers to supply knowledge of various background information.
Guided volunteers in handling difficult or complex problems during outreach activities.
Trained volunteers on best practices and protocols while managing teams to maintain optimal productivity.
Recruited and managed over
Translator ;English Instructor (Hybrid Work)
Junzei Technology Education, Co.,Ltd
Wuhan, China
06.2017 - 09.2018
Worked with HR department to support and facilitated communication for employees with limited language proficiency.
Worked with clients to establish translation requirements and scope.
Leveraged cultural background knowledge to understand idiomatic meanings of specific expressions.
Designed challenging course to meet academic, intellectual needs of students.
Compiled multidimensional cultural and educational resources for students to expand knowledge of key topics beyond classroom limitations.
Established positive relationships with students, parents, fellow teachers and administrators.
Barista; Customer Services and Cashier
Sea Tea Cafe
Vancouver, BC
01.2014 - 01.2015
Demonstrated excellent communication skills in resolving product and consumer complaints.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Upheld quality control policies and procedures to increase customer satisfaction.
Education
Bachelor of Arts - Sociology And Interactive Art & Design
Simon Fraser University
Burnaby, BC
Social Justice Certificate -
Simon Fraser University
Burnaby, BC
Skills
Customer Service: Over 2 years in retail, delivering excellent customer experiences, and resolving issues efficiently
Volunteer Leadership: Over 10years of dedicated volunteer experience in youth leadership organizations
Youth Engagement: Over 7 years of working closely with youth
Volunteer Management: Over 5 years of experience in recruiting, managing, and organizing volunteers, ensuring effective team collaboration, and successful program execution
Skills: Strong communication, problem-solving, and organizational abilities; detail-oriented and quick learner
Technical: Proficient in MS Office (Word, PowerPoint, Excel)
Bilingual: Proficient in reading, writing, and speaking English and Mandarin
Affiliations
Volunteer coordinator for non-profit organizations including: International China Concern (ICC), International Youth Fellowship (IYF), and other political campaigns. (2019 - Current)
Member, Board of Director of YouthCO HIV & Hep C Society, Vancouver (2015-2018)
Member, Vancouver Foundation Youth Philanthropy Council Vancouver (2013-2015)
Member, Vancouver Foundation Youth Vital Signs Leadership Council, Vancouver (2013-2015)
Member, North Shore Family Services Youth Leadership Advisory Board, Vancouver (2012-2013)
Accomplishments
Community Enhancement Award, The District of North Vancouver 2013
Outstanding Youth Team Award , City of North Vancouver 2013
Outstanding Youth Team Award, City of West Vancouver 2013
Awesome Volunteer Award, Child Rights 2013
References
References available upon request
Timeline
Volunteer Manager
Provincial Party MLA Election
08.2024 - 10.2024
Volunteer Coordinator
41rd Can-Am Championship 2023
05.2023 - 05.2023
Volunteer
YWCA Crabtree
03.2022 - 10.2022
Volunteer Coordinator
Provincial Party Leadership Election
10.2021 - 02.2022
Translator ;English Instructor (Hybrid Work)
Junzei Technology Education, Co.,Ltd
06.2017 - 09.2018
Barista; Customer Services and Cashier
Sea Tea Cafe
01.2014 - 01.2015
Bachelor of Arts - Sociology And Interactive Art & Design
Simon Fraser University
Social Justice Certificate -
Simon Fraser University
Similar Profiles
Harpreet SinghHarpreet Singh
Personal Secretary at Congress Party MLA Tarlochan Singh SoondhPersonal Secretary at Congress Party MLA Tarlochan Singh Soondh