Summary
Overview
Work History
Education
Skills
Languages
Project Experience
Timeline
Generic

Ruining Li

Stratford,Prince Edward Island

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Receptionist

Swept Away Cottages
01.2022 - 08.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Education

Bachelor of Science - Foods And Nutrition

University of Prince Edward Island
Charlottetown, PE
04.2023

Minor - Business

University of Prince Edward Island
Charlottetown, PE
04.2023

Skills

  • Computer Proficiency
  • Scheduling appointments
  • Business Administration
  • Meeting Support
  • Records Management
  • Customer and client relations
  • Problem-Solving
  • Mail handling
  • Team Collaboration
  • Customer Service

Languages

English
Chinese (Mandarin)

Project Experience

Analyzing HR Challenges at Ryanair:

  • Worked closely with team members to conduct in-depth research on Ryanair's HR management practices and effectively divided tasks and responsibilities to ensure comprehensive coverage of the topic.
  • Engaged in active discussions to analyze data, identify patterns, and formulate cohesive conclusions.
  • Utilized critical thinking skills to identify key HR challenges faced by Ryanair, including poor working conditions and employee turnover.
  • Identified potential risks associated with inadequate training and low employee morale.
  • Explored opportunities for improvement and growth through strategic HR initiatives and training programs.

Operations Management at Retro Cannabis Company:

  • Facilitated regular team meetings to ensure alignment on project objectives, timelines, and individual responsibilities.
  • Analyzed data to identify root causes of stockouts and inventory discrepancies, applying critical thinking to develop effective solutions.
  • Responded quickly to changing market conditions and customer demands by adjusting inventory management strategies in real-time.
  • Motivated team members to stay focused and committed to project goals, providing guidance and support as needed.

Timeline

Receptionist

Swept Away Cottages
01.2022 - 08.2023

Bachelor of Science - Foods And Nutrition

University of Prince Edward Island

Minor - Business

University of Prince Edward Island
Ruining Li