Ruikai Zhang
Suzhou,JIANGSU
Summary
Yomie's Yogurt Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Restaurant Owner
Yomie's Yogurt
08.2020 - 06.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Work Study Student
Chemland Chemistry Co.
05.2023 - 08.2023
- Contributed to a positive work environment by maintaining strong relationships with peers and supervisors
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Teacher Helper
Course Professor And TAs
05.2022 - 08.2022
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Volunteer
Red Cross Station
07.2017 - 08.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Certificate of Graduate Program - Human Resource Management
St. Clair College
Toronto06.2024
Bachelor of Arts - Communication, Culture, Information And Technology
University of Toronto
Toronto06.2023
Bachelor of Science - Mathematics And Statistics
University Of Toronto
Toronto06.2023
High School Diploma -
Pickering College
Newmarket 06.2018
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Explore New Things
Curious and proactive, I thrive on exploring new ideas, technologies, and methodologies. My enthusiasm for learning and adaptability fuels my ability to tackle challenges and innovate solutions in dynamic environments.
Timeline
Work Study Student
Chemland Chemistry Co.
05.2023 - 08.2023
Teacher Helper
Course Professor And TAs
05.2022 - 08.2022
Restaurant Owner
Yomie's Yogurt
08.2020 - 06.2024
Volunteer
Red Cross Station
07.2017 - 08.2018
Certificate of Graduate Program - Human Resource Management
St. Clair College
Bachelor of Arts - Communication, Culture, Information And Technology
University of Toronto
Bachelor of Science - Mathematics And Statistics
University Of Toronto
High School Diploma -
Pickering College
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