Ruihu Zeng
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
China Eastern Airlines Shanghai
06.2021 - 09.2022
- Managed online orders, ensuring accuracy and timely delivery or pickup.
- Provided personalized assistance to customers, understanding their needs and preferences.
- Expertly guided customers through product features and promotions.
- Maintained a clean and inviting sales environment.
- Collaborated with team to restock merchandise and adapt store layout.
- Assisted in inventory management and replenishment.
Intern
uhomes.com New York
08.2018 - 03.2021
- Conducted thorough market analysis to assess property values accurately, aiding client decision-making.
- Guided clients through transaction stages for a seamless experience.
- Proficiently prepared and explained legal documents, fostering client confidence.
- Collaborated with team to enhance efficiency in transaction workflow.
- Stayed updated on market trends, providing valuable insights to clients.
Education
Master of Business Administration (M.B.A) -
University Canada West
Vancouver, BC12.2023
Bachelor of Science in Real Estate -
New York University
New York, US06.2021
Skills
- Excellent Communication
- Team Collaboration
- Customer Service
- Financial Modeling
- Market Analysis
- Real Estate Valuation
- Investment Analysis
- Real Estate Appraisal
- Excel Proficiency
- Property Due Diligence
- Risk Assessment
- Asset Management
Languages
English
Chinese (Mandarin)
Timeline
Retail Sales Assistant
China Eastern Airlines Shanghai
06.2021 - 09.2022
Intern
uhomes.com New York
08.2018 - 03.2021
Master of Business Administration (M.B.A) -
University Canada West
Bachelor of Science in Real Estate -
New York University
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