RUHINA VAHORA
Toronto,ON
Summary
Dynamic and dedicated professional with experience at Mi Security as a Concierge Security and Operational Staff at Centennial College. Renowned for exceptional customer service and effective problem-solving skills, I foster inclusivity and respect while addressing guest needs. Highly adaptable with a strong work ethic, I consistently enhance visitor experiences through active listening and conflict resolution.
Overview
1
1
year of professional experience
Work History
Concierge Security and Operational Ctaff
Mi Security and Centennial College - CCSAI
01.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Pg Diploma - Personal Support Worker
Centennial College
08-2025
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Languages
Hindi
English
Interests
- Participating in cultural exchange programs and homestays
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy participating in different activities for overall physical and mental well-being
- Community Cleanup
- Electronics and Circuit Building
- Team Sports
Extracurricular activities
Volunteer, Community Health Fair
Centennial College – Toronto, ON
- Helped with setup, guided visitors, and distributed wellness resources
- Supported seniors and community members with accessibility needs
Member, PSW Student Group / Club
Centennial College – Toronto, ON
- Participated in study groups and peer support sessions
- Collaborated on educational activities to promote personal care learning
Event Support Volunteer
CCSAI Student Events
- Assisted with organizing student events on campus
- Welcomed guests, provided directions, and helped with cleanup
Team Member, Cultural or Sports Club
- Contributed to planning or participating in [dance, cricket, music, etc.]
- Built strong communication and teamwork skills in a group setting
Timeline
Concierge Security and Operational Ctaff
Mi Security and Centennial College - CCSAI
01.2024 - Current
Pg Diploma - Personal Support Worker
Centennial College
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