Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruhi Ruhi

Ajax,ON

Summary

Proven team leader with a track record of enhancing productivity and quality standards through effective team building and analytical thinking. Skilled in conflict resolution, providing feedback, and conducting staff training to foster a collaborative environment committed to continuous improvement.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tim Hortons
11.2023 - 03.2024
  • Assisted customers with orders, improving satisfaction through attentive service
  • Resolved customer issues efficiently, enhancing overall experience
  • Collaborated with team to streamline operations, reducing wait times
  • Utilized communication skills to maintain positive client relationships
  • Delivered exceptional customer service at Tim Hortons, enhancing guest satisfaction through effective problem-solving and teamwork
  • Analyzed customer feedback to improve service processes, resulting in improved efficiency and customer satisfaction at Tim Hortons

Team Leader

Summer Fresh Salads
04.2023 - 08.2023
  • Led team to enhance productivity and quality, ensuring compliance with procedures
  • Provided feedback that improved team performance and met quality standards
  • Collaborated with team to identify improvements, leading to effective solutions
  • Built customer relationships through attentive service and positive interactions
  • Directed cross-functional projects that strengthened compliance, ensuring adherence to quality standards across teams

Assembly Line Worker

Pan American Nursery Products
01.2023 - 03.2023
  • Efficiently assembled components, surpassing project milestones with minimal supervision
  • Ensured zero-error job completion by adhering to established assembly instructions
  • Conducted thorough inspections to identify defects, maintaining high quality standards
  • Enhanced workplace safety by strictly following protocols, protecting team and assets
  • Ensured equipment and area cleanliness, enhancing safety and efficiency
  • Conducted inspections to uphold quality, minimizing defects
  • Reduced downtime, improving product consistency and output

Main Oven Operator

Pinty's Delicious Foods
09.2022 - 11.2022
  • Monitored temperatures, maintaining optimal baking conditions

HR Coordinator

Ferrero
07.2022 - 08.2022
  • Managed HRIS, ensuring precise employee records and data integrity
  • Streamlined recruitment by posting ads, screening candidates, and coordinating interviews
  • Conducted thorough background checks, facilitating smooth onboarding processes
  • Verified HR documents for accuracy, enhancing compliance and efficiency
  • Streamlined HR processes, enhancing recruitment efficiency and improving candidate experience through effective communication and coordination
  • Analyzed HR data to identify trends, optimizing recruitment strategies and contributing to informed decision-making in talent acquisition

Warehouse Associate

Amazon
10.2021 - 07.2022
  • Efficiently prepared and labeled shipments, enhancing workflow accuracy
  • Safely operated machinery, reducing workplace incidents
  • Coordinated order assembly, improving dispatch speed
  • Loaded and unloaded materials, optimizing logistical processes
  • Streamlined team operations by coordinating logistics, enhancing shipment accuracy and efficiency through effective communication and teamwork

Education

Bachelor Of Social Work -

Saint Clair college
Mississauga, ON
08.2022

High School Diploma -

Govt Senior Secondary School
Nakodar, Punjab
07.2020

Pre - Education - Biology, Physics, Chemistry

St.Jude's Convent School
Nakodar, Punjab
07.2017

Skills

  • Documentation
  • Reporting
  • Team Building
  • Conflict Resolution
  • Overseeing Activities
  • Feedback
  • Staff Training
  • Goal Setting
  • Team Meetings
  • Analytical Thinking
  • Problem-Solving

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Tim Hortons
11.2023 - 03.2024

Team Leader

Summer Fresh Salads
04.2023 - 08.2023

Assembly Line Worker

Pan American Nursery Products
01.2023 - 03.2023

Main Oven Operator

Pinty's Delicious Foods
09.2022 - 11.2022

HR Coordinator

Ferrero
07.2022 - 08.2022

Warehouse Associate

Amazon
10.2021 - 07.2022

Bachelor Of Social Work -

Saint Clair college

High School Diploma -

Govt Senior Secondary School

Pre - Education - Biology, Physics, Chemistry

St.Jude's Convent School
Ruhi Ruhi