Ruhi Ruhi
Ajax,ON
Summary
Proven team leader with a track record of enhancing productivity and quality standards through effective team building and analytical thinking. Skilled in conflict resolution, providing feedback, and conducting staff training to foster a collaborative environment committed to continuous improvement.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Tim Hortons
11.2023 - 03.2024
- Assisted customers with orders, improving satisfaction through attentive service
- Resolved customer issues efficiently, enhancing overall experience
- Collaborated with team to streamline operations, reducing wait times
- Utilized communication skills to maintain positive client relationships
- Delivered exceptional customer service at Tim Hortons, enhancing guest satisfaction through effective problem-solving and teamwork
- Analyzed customer feedback to improve service processes, resulting in improved efficiency and customer satisfaction at Tim Hortons
Team Leader
Summer Fresh Salads
04.2023 - 08.2023
- Led team to enhance productivity and quality, ensuring compliance with procedures
- Provided feedback that improved team performance and met quality standards
- Collaborated with team to identify improvements, leading to effective solutions
- Built customer relationships through attentive service and positive interactions
- Directed cross-functional projects that strengthened compliance, ensuring adherence to quality standards across teams
Assembly Line Worker
Pan American Nursery Products
01.2023 - 03.2023
- Efficiently assembled components, surpassing project milestones with minimal supervision
- Ensured zero-error job completion by adhering to established assembly instructions
- Conducted thorough inspections to identify defects, maintaining high quality standards
- Enhanced workplace safety by strictly following protocols, protecting team and assets
- Ensured equipment and area cleanliness, enhancing safety and efficiency
- Conducted inspections to uphold quality, minimizing defects
- Reduced downtime, improving product consistency and output
Main Oven Operator
Pinty's Delicious Foods
09.2022 - 11.2022
- Monitored temperatures, maintaining optimal baking conditions
HR Coordinator
Ferrero
07.2022 - 08.2022
- Managed HRIS, ensuring precise employee records and data integrity
- Streamlined recruitment by posting ads, screening candidates, and coordinating interviews
- Conducted thorough background checks, facilitating smooth onboarding processes
- Verified HR documents for accuracy, enhancing compliance and efficiency
- Streamlined HR processes, enhancing recruitment efficiency and improving candidate experience through effective communication and coordination
- Analyzed HR data to identify trends, optimizing recruitment strategies and contributing to informed decision-making in talent acquisition
Warehouse Associate
Amazon
10.2021 - 07.2022
- Efficiently prepared and labeled shipments, enhancing workflow accuracy
- Safely operated machinery, reducing workplace incidents
- Coordinated order assembly, improving dispatch speed
- Loaded and unloaded materials, optimizing logistical processes
- Streamlined team operations by coordinating logistics, enhancing shipment accuracy and efficiency through effective communication and teamwork
Education
Bachelor Of Social Work -
Saint Clair college
Mississauga, ON08.2022
High School Diploma -
Govt Senior Secondary School
Nakodar, Punjab07.2020
Pre - Education - Biology, Physics, Chemistry
St.Jude's Convent School
Nakodar, Punjab07.2017
Skills
- Documentation
- Reporting
- Team Building
- Conflict Resolution
- Overseeing Activities
- Feedback
- Staff Training
- Goal Setting
- Team Meetings
- Analytical Thinking
- Problem-Solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Tim Hortons
11.2023 - 03.2024
Team Leader
Summer Fresh Salads
04.2023 - 08.2023
Assembly Line Worker
Pan American Nursery Products
01.2023 - 03.2023
Main Oven Operator
Pinty's Delicious Foods
09.2022 - 11.2022
HR Coordinator
Ferrero
07.2022 - 08.2022
Warehouse Associate
Amazon
10.2021 - 07.2022
Bachelor Of Social Work -
Saint Clair college
High School Diploma -
Govt Senior Secondary School
Pre - Education - Biology, Physics, Chemistry
St.Jude's Convent School