Ruhani Kataria
Brampton,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Motivated Customer Service Representative with over 7 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Relations Specialist
Canada Life
09.2023 - Current
- Assisting customers with understanding their insurance policies, including health, drugs & vision care coverage
- Investigating and solving problems related to insurance policies, claims, or account information
- Responding to customer inquiries via phone.
Loan Servicing Specialist
Intellifi Corporation
09.2022 - 08.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Data Entry Clerk
UPS
03.2022 - 08.2022
- Completed data entry tasks with accuracy and efficiency.
- Maintained accuracy in data entry by reviewing, correcting, deleting, or re-entering data
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Team Leader
Tim Hortons
07.2019 - 11.2019
- Greeted guests warmly and professionally, accurately received orders and clearly communicated orders to food prepares
- Adhering to food safety and hygiene standards
- Taking customer orders, handling cash, and processing transactions accurately.
Education
Diploma With Honors - Cyber Security
CDI College
Brampton10.2023
College Diploma - Computer Programming
Lambton College
Mississauga, ON04.2019
Skills
- Time Management
- Customer Interaction
- Engaged Learner
- Technical Troubleshooting
- Attention to detail and accuracy
- Quality Control
Availability
Full time
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- TestOut Server Pro 2016- Install and Storage
- TestOut Server Pro 2016- Identity
- TestOut Server Pro 2016- Security
Timeline
Customer Relations Specialist
Canada Life
09.2023 - Current
Loan Servicing Specialist
Intellifi Corporation
09.2022 - 08.2023
Data Entry Clerk
UPS
03.2022 - 08.2022
Team Leader
Tim Hortons
07.2019 - 11.2019
Diploma With Honors - Cyber Security
CDI College
College Diploma - Computer Programming
Lambton College
- TestOut Server Pro 2016- Install and Storage
- TestOut Server Pro 2016- Identity
- TestOut Server Pro 2016- Security
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