Summary
Overview
Work History
Education
Skills
Timeline
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Ruhail Khan

Brampton,Canada

Summary

Dedicated professional with more than one year of administrative experience and a strong background in customer service. Experience handling more than 20 calls daily to answer customer inquiries. Skilled in managing office operations, coordinating schedules, and providing exceptional support to team members. Excellent communication and organizational skills. Knowledge of accounting principles and experience working with QuickBooks Online.

Overview

6
6
years of professional experience

Work History

STEM Tutor

Learna
Brampton, Canada
09.2023 - Current
  • Evaluate student’s progress and ability to meet course standards in mathematical knowledge and skills by assessing their academic growth through weekly quizzes and assignments.
  • Tutor students on a wide range of subjects including algebra, geometry, trigonometry, pre-calculus, calculus, AP calculus, statistics, and AP statistics.

Information Officer

Elections Canada
Brampton, ON
04.2025 - 04.2025
  • Greeted electors at the main or exterior entrance, and directed them to their polling station or registration desk.
  • Reminded electors to have their voter information card and ID available, and answered their questions.
  • Recognized when an elector may need extra assistance and helped them as necessary, including opening the door for them if the polling place is not equipped with automatic door openers, or ensuring that they have translation services if needed.
  • Greeted candidates and their representatives, and directed them to the Central Poll Supervisor, or admitted them for observation.
  • Ensured that the polling place closed at the prescribed time, and that electors who enter the polling place before it closes can exercise their right to vote.

Math Learning Centre Assistant

Mohawk College of Applied Arts and Technology
Hamilton, Canada
09.2019 - 08.2020
  • Provided exceptional customer service in a bustling office environment by answering phone calls, responding to emails, and addressing inquiries, ensuring student and staff satisfaction.
  • Managed appointment scheduling, room bookings, student test booking, and streamlining processes for optimal organization.
  • Order office supplies, and research new deals and suppliers.
  • Maintained electronic and physical filing systems, enabling easy access to important documents and information.
  • Worked proficiently with the student information system (e.g., Access), accurately inputting and retrieving data to support operational needs.
  • Demonstrated expertise in MS Word and Excel, efficiently utilizing these tools for various tasks, including data entry and report creation.
  • Showcased exceptional data entry skills, ensuring accurate and timely input of critical information.
  • Thrived in a fast-paced office setting, handling multiple tasks simultaneously, while maintaining a high level of accuracy and efficiency.

Education

Certificate in Intermediate Accounting -

Toronto Metropolitan University
Toronto, ON
12.2024

Bachelors of Arts - Information Technology

York University
Toronto, ON
10-2023

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Microsoft Office Suite 365
  • Access
  • Excel
  • Word
  • PowerPoint
  • Outlook
  • QuickBooks Online
  • Google Drive
  • Slack
  • Interpersonal skills
  • Time management
  • Organizational skills

Timeline

Information Officer

Elections Canada
04.2025 - 04.2025

STEM Tutor

Learna
09.2023 - Current

Math Learning Centre Assistant

Mohawk College of Applied Arts and Technology
09.2019 - 08.2020

Certificate in Intermediate Accounting -

Toronto Metropolitan University

Bachelors of Arts - Information Technology

York University

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Ruhail Khan