Ruel Rolf Del Rosario

• Oversaw nearly 200 full-time equivalents, including directors, managers, and laboratory personnel.
• Managed three testing laboratories, six outpatient draw sites, and point-of-care areas.
• Converted reference laboratory, achieving annual savings of $1.7 million.
• Conducted continuous test internalization to decrease turnaround time and costs, projecting savings near $1 million annually.
• Implemented quality management programs and established key quality assurance metrics for laboratory operations.
• Maintained vendor relations and ensured timely contract renewals for laboratory services.
• Secured laboratory accreditation renewals through successful inspections and surveys by CDPH, Joint Commission, and CAP.
• Participated in trauma conversion team and various quality committees to enhance patient care standards.
• Renegotiated the Siemens Total Laboratory Automation and Chemistry Instrumentation conversion project that will reduce current spend with anticipated cost savings of $1.2 million over the course of the contract

• Directed laboratory services at Doctors Medical Center (DMC) and Emanuel Medical Center (EMC), managing 110 FTEs to ensure efficient operations and high-quality patient care.
• Led chemistry total laboratory automation and instrumentation conversion project at DMC.
• Contributed to patient experience improvement team, enhancing service delivery and fostering patient-centered care initiatives.
• Implemented quality management program and established quality assurance processes for laboratory operations.
• Managed vendor relations and executed contract renewals for laboratory services, ensuring alignment with operational needs and quality standards.
• Ensured successful accreditation renewals and conducted surveys for AABB, CDPH, Joint Commission, and CAP.

• Functioned as a per diem medical technologist in the Immediate Response Laboratory.
• Trained in the Hematology, Chemistry, Coagulation, Urinalysis and Blood gas areas of the laboratory
• Expert in the operation, maintenance and troubleshooting of various laboratory analyzers

• Clinical Services Director, Laboratory (2015 – 2018)
• Served as the Laboratory Director for the Kaiser Permanente Colorado Regional Reference Laboratory. Responsible for over 80 FTEs including Managers, Clinical Chemist and Toxicologist, Supervisors, Administrative Assistant, MLS, MLTs, Histotechs, Cytologist, Grossing Techs, and Clinical Laboratory Assistants.
• Oversaw standardization of policies, procedures, staffing model, and operations across all Kaiser Permanente Colorado Region Laboratories.
• Directed the remodel of the Regional Reference Laboratory and the total laboratory automation project.
• Developed and implemented the KPCO MLT apprenticeship program (registered with the U.S. Department of Labor). Partnered with Arapahoe Community College, KP Human Resource, SEIU Education Fund, UFCW Local 7, Greater Metro Denver Healthcare partnership and U.S. Department of Labor
• Represented KPCO on the KP National Laboratory Standard Sourcing Team, responsible for vendor, reagents, and instrumentation contracts.
• Chairperson for the Laboratory Technical Oversight committee responsible for capital planning and test utilization and internalization
• Cultivated relationships with laboratory vendors, enhancing service delivery and support.
• Active member and participant of the KP National Laboratory Leadership Summit.
• Member of the Kaiser Permanente National Safety Committee

Director, Medical Offices Laboratories (2011 to 2015)

• Laboratory director for the 32 Medical Office Specialty, Urgent Care, Ambulatory Surgery and STAT Laboratories at KPCO. Responsible for over 160 FTEs including Managers, Supervisors, Administrative Assistants, Technologists and Clinical Laboratory Assistants.
• Oversight for the CAP and CLIA accreditation of the Medical Office Laboratories
• Responsible for system wide budget for all Medical Office Laboratories
• Maintained relationship with Medical Office and Regional Administrator at each location

Senior Laboratory Area Manager (2004 to 2011)

• Senior manager for 15 Laboratories at Kaiser Permanente, Colorado Region. Responsible for over 70 FTEs at multiple locations from Phlebotomists to Lead Medical Technologist, and Supervisors.
• Prepared laboratories for CAP and CLIA accreditation inspections, ensuring compliance and quality standards.
• Participated as an accreditation system inspector for CAP at Hospital Laboratory Systems nationally.
• Member of the laboratory core team for the design and implementation of CERNER Millennium Laboratory Information System for the Kaiser Permanente Enterprise.
• Chairperson for the Laboratory Hematology Decision team for the Kaiser Permanente Colorado Region. Responsible for workflow and instrumentation decisions.
• Contributed to the KPCO Management Development Series.
• Contributed to the KPCO 15-month Leadership Diversity Development Program.

System Coordinator (2000 to 2004)

• Acted as the radiology system coordinator at Kaiser Permanente, Colorado Region.
• Supported and maintained CERNER / ADAC Radiology Information System.
• Assisted in the build, implementation and on-going support of the IDX Imagecast Radiology Information System for the Colorado Region.
• Worked as a part of the Clinic System Implementation team with focus on the following systems: Practice Partners (Continuing Care Department mobile charting system), ORSOS (Operating room scheduling system) and Reflections (KP clinical area scheduling and messaging system).

Laboratory / Radiology / Front Desk Supervisor (1996 to 2000)

Laboratory Supervisor:

• Laboratory supervisor for multiple laboratories at Kaiser Permanente, Colorado Region. Supervised over 30 staff members at multiple locations from Phlebotomists to Medical Technologists.
• Prepared the laboratories for CAP inspection
• Created and maintained budgets
• Procedure writing and QA for new instruments and methods

Radiology Supervisor:

• Supervised the Radiology department (along with Laboratory) at two medical offices at Kaiser Permanente, Colorado Region.
• Prepared the Radiology Department for two national inspections.
• Concurrently managed Laboratory and Radiology personnel at two medical offices

Medical Office Front Desk Supervisor:

• Supervised Medical Office Front Desk Business Operations at two Medical Offices at Kaiser Permanente, Colorado Region. Responsible for over 20 front desk service liaisons
• Concurrently managed Laboratory, Radiology, and Front Desk at two medical Offices

Medical Technologist (1993 to 1996)

• Staff medical technologist for the Oncology / Hematology Group at Kaiser Permanente of Colorado.
• Opened a brand-new Hematology / Oncology Laboratory at Kaiser (Midtown Laboratory).
• Trained staff on use and troubleshooting for various laboratory instrumentation and test utilization strategies.

• Coordinated and instructed laboratory classes in hematology, urinalysis, laboratory QA, and professional studies, fostering student understanding and proficiency.
• Managed clinical rotations for medical laboratory technology students, providing hands-on experiences that aligned with curriculum objectives.
• Interfaced with clinical sites to conduct comprehensive student evaluations and performance assessments, ensuring alignment with industry standards.

• Led hematology/oncology team to ensure accurate and efficient laboratory operations.
• Functioned as key operator for Coulter instruments, ensuring operational excellence.
• Trained students and new employees on laboratory techniques and protocols to enhance team capability.
• Reviewed manual entries for procedure writing and ordering to maintain compliance and quality standards.