Rudy Soto Fuentes
Los Angeles
Summary
Dedicated Houseman and Shift Leader with a strong focus on guest service, safety compliance, and inventory management. Proven track record of maintaining cleanliness and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Houseman
Fairmont Century Plaza
Los Angeles
07.2024 - Current
- Maintained cleanliness and organization of guest areas throughout the hotel.
- Responded promptly to guest requests for additional amenities or services.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Provided assistance with moving furniture or heavy objects when necessary.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Organized supplies for use based on expected customer needs.
- Responded promptly to guest requests for additional supplies or services.
- Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
- Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
Shift Leader
Little Caesars
Los Angeles
08.2023 - 12.2025
- Supervised team members to maintain efficient kitchen operations during peak hours.
- Trained new employees on food preparation and customer service standards.
- Managed inventory levels to ensure availability of ingredients and supplies.
- Implemented safety protocols to maintain a clean and safe work environment.
- Coordinated with management to resolve customer complaints effectively.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Education
Some College (No Degree) - Electrical Engineering
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Foshay Learning Center
Los Angeles, CASkills
- English/Spanish speaker
- Supply restocking
- Guest service
- Equipment maintenance
- Safety compliance
- Time management
- Customer service
- Problem solving
Timeline
Houseman
Fairmont Century Plaza
07.2024 - Current
Shift Leader
Little Caesars
08.2023 - 12.2025
Some College (No Degree) - Electrical Engineering
Los Angeles Trade Technical College
High School Diploma -
Foshay Learning Center