Rudy Osborne
Saskatoon,SK
Summary
Dynamic professional with a proven track record at Flaman Sales, excelling in customer service and adept at leveraging product knowledge and leadership skills. Demonstrated ability to adapt and multitask under pressure, enhancing team efficiency and customer satisfaction. Achieved significant improvements in parts and rentals operations, embodying a results-driven approach with a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Parts & Rentals Customer Service Rep
Flaman Sales Ltd.
08.2022 - 08.2024
- Provide customer service to both internal and external customers to meet their parts needs
- Advise customers in person, over the phone, and via email in a timely manner
- Receive, provide, and issue purchase orders and receipts of goods
- Research availability of parts within the company or from suppliers
- Search part numbers using a complex operating system
- Process orders and follow up with customers
- Remain up-to -date on product knowledge
- Maintain communication with internal shipping department, suppliers and customers
- Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
- Participate in required inventory cycle counts
- Maintain top notch customer service in person regarding use and care of rental equipment
- Ensure the equipment is ready for rental pick-up and hook-up customers with rental trailers or ag equipment
Gym Associate
Anytime Fitness
08.2021 - 03.2022
- Daily cleaning of the gym, bathrooms, and spin studio
- Signing up customers for gym memberships and giving tours of the facilities
- Addressing members needs and providing excellent customer service
- Checking in members for spin classes and group training and cleaning the facilities afterwards
- Making social media posts of gym promotions, business hours, etc.
Education
High School Diploma -
Humboldt Collegiate Institute
Humboldt, SK06.2022
Skills
- Product Knowledge
- Leadership and Ability to Work in a Team
- Fast Learner and Adaptability
- Multitask and Work Under Pressure
Saskatoon Hilltops
Third year of playing Linebacker for the Hilltops
Timeline
Parts & Rentals Customer Service Rep
Flaman Sales Ltd.
08.2022 - 08.2024
Gym Associate
Anytime Fitness
08.2021 - 03.2022
High School Diploma -
Humboldt Collegiate Institute
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