Rudy heezen
WHITBY,Canada
Summary
I am an Honour Roll graduate of Durham College’s Sports Administration program with firsthand experience in sales, customer service, inventory management, and team collaboration across retail and data-driven environments. I have a proven ability to maintain operational efficiency and deliver exceptional customer experiences. I seek to apply my education and skills in a dynamic, growth-focused role that values teamwork and innovation in the software and business industry.
Overview
7
7
years of professional experience
Work History
General Merchandise/Unload Associate
Walmart Canada
Uxbridge, Canada
01.2020 - Current
- Company Overview: Walmart Canada offers a broad selection of high-quality products at competitive prices, prioritizing customer satisfaction and operational excellence
- Provided outstanding customer service by aiding shoppers, resolving inquiries, and ensuring a positive shopping experience
- Maintained a well-organized and fully stocked merchandise area, enhancing store presentation and accessibility
- Collaborated effectively with team members to ensure operational efficiency and prompt restocking
- Managed unloading and sorting of merchandise trailers, ensuring accuracy and adherence to inventory protocols
- Preserved cold chain integrity during the handling and stocking of perishable goods
- Followed safety standards by performing routine sweeps, keeping a clean workspace, and securing displays and fixtures
- Walmart Canada offers a broad selection of high-quality products at competitive prices, prioritizing customer satisfaction and operational excellence
Sales Support
Enghouse Systems
Markham, Canada
01.2019 - 01.2021
- Company Overview: Enghouse Systems provides innovative communications software solutions, enhancing customer service and operational efficiency
- Supported special projects involving the organization of electronic file transfers and database maintenance
- Utilized advanced Excel skills to streamline processes, cut data duplication, and ensure accuracy
- Demonstrated substantial diligence and problem-solving abilities in data management tasks
- Enghouse Systems provides innovative communications software solutions, enhancing customer service and operational efficiency
Grocery Clerk
Sobeys Canada
Toronto, Canada
01.2019 - 01.2020
- Company Overview: Sobeys Canada is a leading grocery retailer delivering exceptional service and fresh, high-quality products nationwide
- Delivered excellent customer service by addressing inquiries and aiding shoppers
- Restocked grocery shelves efficiently to keep the best inventory levels
- Enhanced sales through initiative-taking product promotion and customer engagement
- Maintained a clean and organized store environment, providing a seamless shopping experience
- Demonstrated the ability to work independently in a fast-paced retail setting
- Sobeys Canada is a leading grocery retailer delivering exceptional service and fresh, high-quality products nationwide
Hockey Camp/Ice Instructor
HeadStart Hockey Camp
Oshawa, Canada
01.2018 - 01.2020
- Company Overview: HeadStart Hockey equips young players aged 4 to 8 with fundamental hockey skills, fostering their development and passion for the sport
- Conducted on-ice training sessions focused on foundational hockey techniques and skills
- Supervised and engaged campers during off-ice activities, ensuring their safety and enjoyment
- Organized daily schedules and assisted campers with equipment needs, providing a supportive environment
- HeadStart Hockey equips young players aged 4 to 8 with fundamental hockey skills, fostering their development and passion for the sport
Education
Sports Administration - Honour Roll Graduate
Durham College
Skills
- Exceptional customer service
- Interpersonal communication skills
- Inventory management
- Merchandising ability
- Proficient in Microsoft Excel
- Data organization
- Effective team collaboration
- Ability to work independently
- Excellent time management
- Diligence
References
Available upon request
Timeline
General Merchandise/Unload Associate
Walmart Canada
01.2020 - Current
Sales Support
Enghouse Systems
01.2019 - 01.2021
Grocery Clerk
Sobeys Canada
01.2019 - 01.2020
Hockey Camp/Ice Instructor
HeadStart Hockey Camp
01.2018 - 01.2020
Sports Administration - Honour Roll Graduate
Durham College
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