Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rudy Cuara

Rudy Cuara

Huntington Beach,CA

Summary

Highly motivated individual, with over 15 years of experience in customer service as well as extensive knowledge and experience working in the maritime industry. I possess a wide variety of skills
such as Captaining vessels, Marine Mechanics, Plumbing(general), Engineering, Electrical(general), Customer Service, Bartending, Sales, Managing, Social Media Marketing, Scheduling, Inventory, Money Handling, Training, & Consulting. I enjoy challenges and take pride in my work ethic. I currently hold my USCG Master 100 GRT Inland & Near Coastal Captain's License. I am an ordained Minister. I hold a Transportation Worker Identification Credential card (TWIC), First Aid / CPR / AED certified. FCC Marine Radio Operator Permit. Driver License & M1 License.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Maintenance

The Queen Mary Hotel
05.2025 - Current
  • Assisted with general maintenance of hotel/cafes to keep environment perpetually clean and presentable.
  • Organized repair and routine maintenance of production equipment.
  • Followed routine maintenance checklist.
  • Fostered positive working environment through effective communication and time management.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Port Captain

White Light Chater LLC
01.2025 - Current
  • Assisted with sale & transfer of new owner ship.
  • Consulted & Guided with new company start up.
  • Oversaw emergency response efforts during incidents at sea or in port, effectively managing resources to ensure the safety of crew members and minimize damages to property or the environment.
  • Enhanced vessel safety by implementing and enforcing strict safety protocols and procedures.
  • Assisted in new hire selection process by conducting interviews alongside HR representatives and played an active role in onboarding new team members.
  • Coordinated with local authorities for timely clearance of vessels, reducing delays and associated costs.
  • Negotiated contracts with service providers, securing favorable terms that resulted in cost savings for the organization.
  • Managed crew assignments, ensuring optimal performance and adherence to company policies and industry regulations.
  • Maintained accurate records of all port activities, ensuring proper documentation was readily available for audits or inspections when required.
  • Implemented environmental policies on board vessels, promoting sustainable practices in line with regulatory requirements.
  • Met with event director & USCG to discuss event details, timelines and specific equipment that would be required.
  • Building strong relations with USCG for White Lights Future.
  • Thoroughly inspected boats before each embarkment to verify maximum reliability.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
  • Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
  • Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
  • Maintained timetables by monitoring and managing loading and discharging of passengers and arranging for boat to be fueled, restocked with supplies and repaired.

Port Captain / Floor Manager / Bartender

TiKi Mermaid
07.2018 - Current
  • Evaluated employee performance regularly, providing feedback and recognition as well as addressing any areas needing development or improvement among the team members.
  • Facilitated crew training programs, enhancing skillsets and promoting a culture of continuous improvement.
  • Monitored vessel performance data, identifying areas for improvement and implementing necessary changes to optimize operations.
  • Conducted thorough vessel inspections, identifying potential issues and initiating corrective actions to maintain compliance.
  • Increased customer satisfaction by delivering exceptional service during luxury yacht charters.
  • Managed daily ship operations, ensuring efficient use of resources and meeting schedule requirements.
  • Continuously updated professional knowledge of maritime laws and regulations to ensure compliance and maintain the company''s reputation.
  • Facilitated clear communication among team members during high-pressure situations to maintain order and efficiency on board.
  • Oversaw vessel maintenance projects, coordinating with contractors for timely completion within budget constraints.
  • Safely navigated challenging weather conditions using advanced meteorological tools and expert decision-making skills.
  • Enhanced crew performance by providing comprehensive training in navigation, safety procedures, and emergency response.
  • Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
  • Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Captain / First Mate / Marine Engineer

City Cruises
03.2016 - Current
  • Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
  • Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
  • Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
  • Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
  • Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
  • Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
  • Checked for spills and other pollutants to communicate findings to land staff.
  • Provided swift emergency response when needed by utilizing expert knowledge in first aid procedures as well as search-and-rescue operations at sea.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Handled lines to secure vessel to dock, tie up vessels to other vessels and rig lines.
  • Conducted thorough pre-voyage checks to ensure ship''s seaworthiness, leading to increased confidence in vessel performance.
  • Coordinated with Captain and interior team to develop daily guest activity objectives and weekly itineraries.
  • Informed guests of proper and safe use of equipment such as PFD or Fire Extinguisher.
  • Participated actively in drills for various emergency scenarios, enhancing crew''s preparedness and ability to respond effectively when needed.
  • Enhanced vessel safety by conducting regular inspections and maintenance of all onboard equipment.
  • Provided critical assistance during emergency situations such as medical emergencies or mechanical failures, ensuring swift response times and appropriate actions taken to mitigate risks.
  • Maximized engine lifespan with routine inspections, preventative maintenance, and timely overhauls.
  • Contributed to successful sea trials by testing and fine-tuning new vessel equipment installations.
  • Improved vessel performance by conducting regular maintenance and repairs on marine engines and mechanical systems.

Assistant Manager

Marina Boat & RV Storage
09.2015 - 11.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Server

AMC Dine-In
04.2012 - 09.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

El Camino College
Torrance, CA

Santa Monica College
Santa Monica, CA

Captain License

Maritime Institute
Long Beach, CA

Skills

  • Boat handling
  • Team management
  • Maritime regulations
  • Emergency management
  • First aid proficiency
  • Vessel maintenance
  • Radio communication
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Problem resolution
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service

Certification

  • USCG Master 100 GRT Inland & Near Coastal
  • First Aid/ CPR / AED Certified
  • Ordained Minister License
  • TWIC card
  • Drivers License
  • M1 License
  • FCC Marine Radio Operator Permit



Timeline

General Maintenance

The Queen Mary Hotel
05.2025 - Current

Port Captain

White Light Chater LLC
01.2025 - Current

Port Captain / Floor Manager / Bartender

TiKi Mermaid
07.2018 - Current

Captain / First Mate / Marine Engineer

City Cruises
03.2016 - Current

Assistant Manager

Marina Boat & RV Storage
09.2015 - 11.2016

Server

AMC Dine-In
04.2012 - 09.2014

El Camino College

Santa Monica College

Captain License

Maritime Institute

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Rudy Cuara